katedodd

We ran into the same issue, does this look familiar?

[19-Jul-2024 18:55:51 UTC] objectcache.error: Failed to execute 
DUMP
 command
[19-Jul-2024 18:55:51 UTC] objectcache.notice: Failed to dump analytics (RedisException: read error on connection to tcp://((ip address and port)) in (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/Client.php:97
Stack trace:
#0 (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/Client.php(97): Redis->dump('analytics:measu...')
#1 (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/PhpRedis.php(112): RedisCachePro\Clients\Client->RedisCachePro\Clients\{closure}()
#2 (path redacted)/wp-content/plugins/object-cache-pro/src/Clients/Client.php(98): RedisCachePro\Clients\PhpRedis->newRelicCallback(Object(Closure), 'dump')

We’re on 1.20.2. Our hosting provider is insistent that our Redis server is running correctly, and I have no problem pinging the server. I’ve checked our latency, everything seems fine on that front, but there’s some disconnect that I can’t work out. I’ve confirmed it isn’t a problem with permissions for analytics. This hadn’t been an issue until the past month or two.

Our site is still running … okay enough, but we also double up with Cloudflare, so that might be what’s saving us.