katpham

Hi,

Just want to follow up on this card to check if is there any possible solution for us to check and adjust the live quote from USPS so it matches with the result on postcalc.usps.com? 🙁

Kat

Thank you very much for the response, Jeff. The product dimension and weight are as follows: 2.00 4.50 4.50 3.50 (weight in lbs, length, width, and height respectively)

We do have custom box sizes as shown in this screenshot https://drive.google.com/file/d/1nhOa5dbFu0cbBy5H8yGnILI_66oAmemm/view?usp=sharing. Sorry I wanted to put the numbers directly but the formatting was so weird so I replaced by this screenshot.

We did not have any price adjustment in the shipping method settings. Here is a screenshot of USPS settings on our site: https://drive.google.com/file/d/1QHRDTTjRq136fmha1S5X8cM53FmPnpKj/view?usp=sharing.

Thanks again for your time and kind support in advance, Jeff. 🙂
Kat

• This reply was modified 8 years, 4 months ago by katpham.