Katrina Massey
Forum Replies Created
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Forum: Plugins
In reply to: [Contact Form 7] WSOD when using CF7 blockI’m sorry. I didn’t get notification of your reply. https://staging.shikaclothing.com is the URL. I’ve since removed the CF7 block and am using the shortcode.
Forum: Plugins
In reply to: [WooCommerce Admin] E_COMPILE_ERRORI received the same error yesterday when updating a client site to Woocommerce Admin version 0.17.0. It does not appear to have broken anything, as I can still access the website and dashboard. Error received via email.
Error Details ============= An error of type E_COMPILE_ERROR was caused in line 98 of the file /home/client_site/public_html/wp-content/plugins/woocommerce-admin/includes/class-wc-admin-api-init.php. Error message: require_once(): Failed opening required '/home/client_site/public_html/wp-content/plugins/woocommerce-admin/includes/api/class-wc-admin-rest-admin-notes-controller.php' (include_path='.:/usr/local/php71/pear')Forum: Plugins
In reply to: [WooCommerce] Error after latest updateFor what it’s worth, I’ll chime back in with some new insights.
After I experienced this error on my own site, I hesitated to update a live client site. Instead, I updated their Woocommerce in my development environment first. To do so, I followed to same procedures as with my own website – go to Dashboard > Updates and select all of the updates and bulk update.
This time, I got the WSOD and was unable to access the Dashboard or anything else. I examined the debug log and noticed that an error was thrown on a function in the child theme, related to where the Stripe payments button display. This worked fine previously. I commented out this line and copied the plugins folder (not updated) to development and was able to return to the dashboard.
There were all sorts of notices about Woocommerce not being activated. So, I go to Installed Plugins and the plugins that were set to update – Woocommerce, Woocommerce Admin and Woocommerce Blocks – were all deactivated.
I activated them one-at-a-time, starting with Woocommerce. Once activated, I updated them in the same sequence as activation – Woocommerce, Woocommerce Admin, Woocommerce Blocks – and all went well.
It seems that there may be an issue with the order that the updates applied. I’m not certain, btw. But, an exception in one update caused the plugins to get caught in a deactivated state – again, just a guess – until things were corrected.
Afterward, I applied the same logic to the live site and applied each update individually. It went super smooth and I did not receive the line 360 error at all.
Just an additional 2 cents worth of observation. Hope it helps someone.
Forum: Plugins
In reply to: [WooCommerce] Error after latest updateThanks a bunch. I thought it was odd that the site was fine, but thought it would be best to report this, as you all know what the code should be. Thanks for taking a look. I’ll file this as unimportant.
Enjoy the rest of your day.
Forum: Plugins
In reply to: [WooCommerce] Error after latest updateSure, here you go.
### WordPress Environment ### WordPress address (URL): https://dtlart.com Site address (URL): https://dtlart.com WC Version: 3.7.0 REST API Version: ✔ 1.0.2 Log Directory Writable: ✔ WP Version: 5.2.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.1.30 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2r SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.7.0 WC Database Prefix: wptw_ Total Database Size: 11.43MB Database Data Size: 9.34MB Database Index Size: 2.09MB wptw_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wptw_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wptw_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wptw_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wptw_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_comments: Data: 0.36MB + Index: 0.52MB + Engine InnoDB wptw_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wptw_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wptw_options: Data: 2.16MB + Index: 0.06MB + Engine InnoDB wptw_postmeta: Data: 3.50MB + Index: 0.28MB + Engine InnoDB wptw_posts: Data: 2.52MB + Index: 0.20MB + Engine InnoDB wptw_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wptw_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wptw_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wptw_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wptw_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wptw_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wptw_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wptw_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wptw_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wptw_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (21) ### BLB ScriptTagger: by Blue Letter Bible – 1.07 All-in-One WP Migration File Extension: by ServMask Inc. – 1.5 All-in-One WP Migration: by ServMask – 7.4 Better Click To Tweet: by Ben Meredith – 5.8.2 Contact Form 7: by Takayuki Miyoshi – 5.1.4 Flamingo: by Takayuki Miyoshi – 2.0 Health Check & Troubleshooting: by The ww.wp.xz.cn community – 1.3.2 Jetpack by WordPress.com: by Automattic – 7.6 Mailchimp for WooCommerce: by Mailchimp – 2.1.17 – Not tested with the active version of WooCommerce Mailchimp for WordPress: by ibericode – 4.5.3 SG Optimizer: by SiteGround – 5.2.4 Themify Popup: by Themify – 1.1.6 Themify Updater: by Themify – 1.1.3 WooCommerce Blocks: by Automattic – 2.3.0 WooCommerce Admin: by WooCommerce – 0.16.0 – Not tested with the active version of WooCommerce WooCommerce Google Analytics Integration: by WooCommerce – 1.4.11 – Not tested with the active version of WooCommerce WooCommerce Services: by Automattic – 1.21.0 – Not tested with the active version of WooCommerce WooCommerce Square: by WooCommerce – 2.0.1 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.7.0 WordPress Importer: by wordpressdotorg – 0.6.4 Yoast SEO: by Team Yoast – 11.8 – Not tested with the active version of WooCommerce ### Inactive Plugins (0) ### ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #2340 - /shop/ Cart: #2341 - /cart/ Checkout: #2342 - /checkout/ My account: #2343 - /my-account/ Terms and conditions: #2876 - /privacy-policy/ ### Theme ### Name: Themify Simple Child Version: 1.3.4 Author URL: http://www.dtlconsult.com/team/katrina-yancey/ Child Theme: ✔ Parent Theme Name: Themify Simple Parent Theme Version: 1.6.0 Parent Theme Author URL: http://www.themify.me WooCommerce Support: ✔ ### Templates ### Overrides: themify-simple-child/woocommerce/cart/cart-totals.php themify-simple-child/woocommerce/cart/cart.php version 3.5.0 is out of date. The core version is 3.7.0 themify-simple-child/woocommerce/cart/proceed-to-checkout-button.php themify-simple-child/woocommerce/checkout/form-coupon.php themify-simple-child/woocommerce/myaccount/form-login.php version 3.5.0 is out of date. The core version is 3.6.0 themify-simple-child/woocommerce/single-product/related.php themify-simple-child/woocommerce/single-product/tabs/additional-information.php themify-simple-child/woocommerce/single-product/tabs/description.php themify-simple-child/woocommerce/single-product/tabs/tabs.php themify-simple-child/woocommerce/single-product/title.php themify-simple-child/woocommerce/single-product/up-sells.php themify-simple-child/woocommerce/single-product-reviews.php version 3.5.0 is out of date. The core version is 3.6.0 Outdated Templates: ❌ Learn how to update ### Square ### Environment: Production Tokenization Enabled: ✔ Debug Mode: Off ### Action Scheduler ### Complete: 822 Oldest: 2019-07-12 16:56:55 +0000 Newest: 2019-08-12 16:01:28 +0000 Pending: 4 Oldest: 2019-08-12 16:55:10 +0000 Newest: 2019-08-15 19:10:48 +0000 Canceled: 4 Oldest: 2019-07-24 19:42:05 +0000 Newest: 2019-08-14 20:00:42 +0000 In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –Thanks. I’ll try it. Have a good one!
Don’t know if you could view the file. Here it is https://takeafile.com/?f=pirurowofi
Yes, it’s in my wp_usermeta table.
Here’s the screenshot of the Edit User where you’d include the Organization and logo. Maybe it comes with JetPack or something. But I believe it has something to do with the Author Box. I don’t know, really.
Click here to access the screenshot – https://file.io/30aUxA
Hi Gabriel. Thank you for your response. I’m using the free version.
Maybe it’s my version of WordPress, but on the UI it’s at the bottom of the user profile – a field called “Organization” and then a logo upload (don’t need the logo upload). In the database, it’s called “user_meta_org_name”. I did not add these with any plugins or anything.
But, no worries. I downloaded and activated the Select2 addon to add an additional field where users may select their company name from the dropdown. I added an additional field “Company Name” and “client_company” to the database for users to register for an account.
Maybe this will help someone else. Thanks for the response!
Hope you’re having a great day!
-Katrina