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  • Thread Starter kaweah

    (@kaweah)

    Well thanks for the detail, Scott. This shows some level of care. I think your logs must have failed to track me somehow. I distinctly recall combing through your conflicts page. I think you should perhaps consider the possibility that your user tracking code has a bug. I’d be fully willing to give your information pages another try, but please understand: I don’t need the widget. It’s not that important to me. I was only trying to help. If Red Sand Media Group could only accept bug reports from users who aren’t desperate for resolution, this would not be a problem. I am going through this to help you improve and promote your excellent product. -Dan

    Thread Starter kaweah

    (@kaweah)

    Your logs report what your logs report. You cannot establish their accuracy without corroborating them with the user’s experience. I visited the required pages several times and actually read the stuff, but I could find no information on troubleshooting counter widgets that don’t appear. Perhaps you can prove me wrong by providing a link to this documentation? Again, I could not submit my bug report because your site rejected my repeated efforts to do so. Some programs push for bug reports. I can understand trying to make sure that I read before taking up your time (seriously), but I think this is going a bit too far.

    Thread Starter kaweah

    (@kaweah)

    I’m currently checking with my hosting provider on the ‘old password’ status of my instance of MySQL. If I can verify that my instance is using ‘new passwords’, I will change all passwords to make sure that they are ‘new’. … Also, before I upgrade my live server, I might try upgrading a clone on a dev box where I can better control the database.

    Wow, that sure saved me some grief. Thanks.

    Minor detail: I repaired the problem table rather than the database.

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