Hi Hristo,
I would happily contact my current host provided I could advise them what needs changing.
The (imaginary) conversation would sound like this… ‘Hi, I am attempting to use a plug-in to transfer a site away from you. The plug-in is coming up with a database error, without saying what specifically needs to be fixed. I’ve already increased limits as suggested by plug-in techs. Please fix my unknown database error so the plug-in will work”.
I highly suspect they will in turn tell me it’s a problem with the plug-in and not their problem… Unless of course you could tell me what specifically I could ask them to change something in their infrastructure…?
Thank your your help! I’m hoping to not have to pay for multiple site transfers.
Kary
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This reply was modified 6 years, 11 months ago by kblaney.
Hi Stanimir,
I already had your colleagues transfer 1 site (which I think is my limit for free transfers).
I already tried increasing the max-execution-time-limit is set to 300, should it be higher?