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  • Thread Starter kelwool

    (@kelwool)

    Hi, I’m still having this issue. I cannot refund the customer because the total of the order shows as $12.38, but we received her $112.38 in our deposit (less fees). I really need to figure out how to refund this woman, and mailing her a paper check is the only solution I can think of at the moment. I’ve contacted WooCommerce and Pimwick and gotten no response.

    • This reply was modified 3 years, 8 months ago by kelwool.

    Thanks, Sundowner76, this seems to be the closest thing to getting anywhere that I have found. I don’t have time to look through the report right now, but I will take the time tonight and see if I get anywhere.

    And, agreed, no one should use IE! I have had the blog up since October and had no idea there was even a problem until a co-worker said “you know, you should pay someone to work on your blog” as she uses IE and had never seen the header. (I don’t even have IE on my computer).

    I am having a similar problem. My header jpeg doesn’t show up in IE. I have tried posting this a few times, but each time, the topic gets marked “resolved”

    Again: I am using the default theme, and my page is http://www.kelbournewoolens.com/blog/. I saved a new header image over the original kubrickheader.jpg and my image appears on some browsers, but not all. For example, it works on my macbook in safari and firefox, as well as an old pc that runs linux and firefox. It was tested on Internet Explorer on two different PCs and no image appeared, but did appear on the same computers on Firefox.

    I asked the person on the PC using IE to view the page source and copy and paste the image code into a new browser window: http://www.kelbournewoolens.com/blog/wp-content/themes/default/images/kubrickheader.jpg and she said nothing happened, but that link leads to the header image on my computer.

    In the general settings, I do not have anything written in the blog title or tagline.

    I have also tried saving a new image name in place of the kubriheader.jpg and replacing the code with that name, but nothing there, either. The main website is built in dreamweaver, with all blog files saved within. Whenever I change anything, I update in the main wordpress page and “put” from dreamweaver.

    Forum: Fixing WordPress
    In reply to: IE problems

    Again, marked “resolved”, Sigh. I know my problem is different, but I’ll try to explain more (again): I am using the default theme, and my page is http://www.kelbournewoolens.com/blog/. I saved a new header image over the original kubrickheader.jpg and my image appears on some browsers, but not all. For example, it works on my macbook in safari and firefox, as well as an old pc that runs linux and firefox. It was tested on Internet Explorer on two different PCs and no image appeared, but did appear on the same computers on Firefox.

    I asked the person on the PC using IE to view the page source and copy and paste the image code into a new browser window: http://www.kelbournewoolens.com/blog/wp-content/themes/default/images/kubrickheader.jpg and she said nothing happened, but that link leads to the header image on my computer.

    In the general settings, I do not have anything written in the blog title or tagline.

    I have also tried saving a new image name in place of the kubriheader.jpg and replacing the code with that name, but nothing there, either. The main website is built in dreamweaver, with all blog files saved within. Whenever I change anything, I update int he main wordpress page and “put” form dreamweaver.

    Forum: Fixing WordPress
    In reply to: IE problems

    I am having similar problems with IE – my header is not showing up, but it is in all other browsers.

    I am using the default theme and tried to get help through another post, but it was labeled “resolved”.

    What the heck is wrong with IE?!?

    I see this is marked as “resolved”, but I cannot find an answer and didnt want to risk a new post and be told I was dupe posting.

    I am having the same problem! I am using the default theme, and my page is http://www.kelbournewoolens.com/blog/. I saved a new header image over the original kubrickheader.jpg and my image appears on some browsers, but not all. For example, it works on my macbook in safari and firefox, as well as an old pc that runs linux and firefox. It was tested on Internet Explorer on two different PCs and no image appeared, but did appear on the same computers on Firefox.

    I asked the person on the PC using IE to view the page source and copy and paste the image code into a new browser window: http://www.kelbournewoolens.com/blog/wp-content/themes/default/images/kubrickheader.jpg and she said nothing happened, but that link leads to the header image on my computer.

    In the general settings, I do not have anything written in the blog title or tagline.

    I have also tried saving a new image name in place of the kubriheader.jpg and replacing the code with that name, but nothing there, either.

    It seems most likely to be an issue with Internet Explorer. But WHAT?!?!

    I was (am) having the same problem as marley1. When following the tutorial as written here, it says “To change the image file, replace the “kubrickheader.jpg” with the name of the new graphic image you have uploaded to your site to replace it.”

    This is incredibly confusing, as not only does the code it is referencing (directly above this quote) not appear in the header.php template, nor does the “kubrickheader.jpg”.

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