kheresy

The button next to Refresh Summary Totals is Refresh Totals, and when Refresh Summary Totals is stuck in the background tasks, that button becomes grayed out and cannot be used.
I tried manually adding the wp_statistics_summary_totals_data_migration_cron hook through Cron Events and executed it. After that, the background task for Refresh Summary Totals disappeared.

It looks like there are no stuck background tasks now. Thank you for your assistance.

Thank you for your response. Here’s what I’ve confirmed on my side:

1. I did not find any DISABLE_WP_CRON in wp-config.php.
2. Under Tools → Site Health, it shows “Your site can perform loopback requests”.
3. In the Cron Events list, everything appears to be running normally and there are no overdue tasks. However, the actions for wp_statistics_dbmaint_hook and wp_statistics_referrals_db_hook are shown as “none”.

All cron events with wp_statistics prefix(and its action):

• wp_statistics_update_visitors_source_channel_cron:
  • WP_Statistics\Service\Database\Migrations\BackgroundProcess\Jobs\SourceChannelUpdater->handle_cron_healthcheck()
• wp_statistics_update_unknown_visitor_geoip_cron:
  • WP_Statistics\Service\Database\Migrations\BackgroundProcess\Jobs\IncompleteGeoIpUpdater->handle_cron_healthcheck()
• wp_statistics_dbmaint_hook:
  • None
• wp_statistics_daily_cron_hook:
  • WP_Statistics\Service\CronEventManager->handleDailyTasks()
• wp_statistics_record_daily_summary:
  • WP_Statistics\Service\Summary\SummaryEvents->recordSummaryTotalsData()
• wp_statistics_referrals_db_hook:
  • None
• wp_statistics_check_licenses_status:
  • WP_STATISTICS\Schedule->check_licenses_status()
• wp_statistics_geoip_hook:
  • WP_STATISTICS\Schedule->geoip_event()

My environment is a self‑hosted Ubuntu 24.04 VM, running wordpress:fpm-alpine via Docker, and the database is MySQL

By the way, after I click Run Migration under  Statistics → Optimization → Plugin Maintenance → Data Migrations, a new background task appeared: “Migrate Visitor Data Columns: 0% complete (0/133607).”
However, it doesn’t seem to be doing anything.

• This reply was modified 1 month, 2 weeks ago by kheresy.

It looks work fine again in these days.

Thanks for your help.