kibitzz
Forum Replies Created
-
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Anyone else have any ideas for how to fix this? I’m out of ideas
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Since I can’t share my login details with you, did you notice anything that looks incorrect in the screenshot I attached @mudit-kumawat ?
Thanks 🙂
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.You definitely said order details in the first message, no worries though
To fix this issue, you need to override the template by copying it to
yourtheme/woocommerce/order/order-details.php. Then, copy the code from yourthankyou.phpfile code intoorder-details.phpand add the following code below thedefined( 'ABSPATH' ) || exit;lineUnless you meant something else by that, in which case apologies, I have no idea what I’m doing.
I’ve swapped the order details file for order received, and copied the code from thankyou.php as well as the snippet you mentioned in. All caches cleared but the issue still presents from what I can see. Take a look: https://snipboard.io/MoqR6s.jpg
Thanks for the patience 🙂
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hey Mudit, thanks so much for the help.
Does this look right to you? https://snipboard.io/FGJqLx.jpg
I’ve noticed after implementing that code, the thank you page is visible on some orders (https://snipboard.io/JncAHa.jpg), but not others. It’s usually visible when opened in a normal window, but not always. All caches have been cleared multiple times.
It’s usually broken when opened in an incognito window (https://snipboard.io/bn746Q.jpg), but sometimes instead of the login screen, I get a prompt to verify the associated email address: https://snipboard.io/xqRKM7.jpg
Once the email is entered, the thank you page will display correctly.
I’ve noticed with the broken page, it will display a login section in incognito (https://snipboard.io/bn746Q.jpg) but if viewed in normal browser window, it will not display the login field (https://snipboard.io/ewimGz.jpg). This is the same thank you page in both screenshots. Not sure if that helps at all.
I want to note that this error only appears on certain orders. I placed 5 test orders in a row with about a 5 minute gap between each, the first one displayed the thank you page fine and then the rest failed to display the thank you page. They were all from the same IP address so I’m not sure if it’s firewall related or not. I am soooooo confused.
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hey Mudit!
Thanks so much for the advice, I tried implementing but it seems that the issue is still appearing:
https://snipboard.io/0lOYqP.jpgHere is the file directory I made within my child theme:
https://snipboard.io/KTIUao.jpg
I copied everything from my woocommerce thankyou.php file into the order-details.php file within the child theme, including replacing everything from the original order-received.php file from the woocommerce plugin file, and I added the code below defined( ‘ABSPATH’ ) || exit;
Did I do something wrong do you think?
Thanks 🙂
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hey!
I’m honestly not sure what’s going on with that. It seems with that checkout plugin as well as all other plugins disabled, it does display correctly: https://snipboard.io/OfBtwl.jpg
This is the case with both incognito and normal Chrome.
However, when the plugin devs attempt the same thing they get this: https://www.loom.com/i/46aff5c803654ba8aa237ef5627b33ab
I have no idea what’s going on hahhaaaa
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hello!
Apologies for the late response, I swear I replied to this a couple days ago. Anyway, here’s the screenshot: https://snipboard.io/qiVd1K.jpg
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hey!
Yeah full conflict test, storefront theme, only Woocommerce plugin, deactivated code snippets which is where my custom code is. Seems to work fine unless I copy the URL of a thank you page and then open it within incognito, but I assume that’s supposed to work like that.
Only breaks at first when I activate that checkout plugin, but they’re very convinced it’s not their plugin, so maybe it’s something else?
Here’s a screenshot of privacy settings:
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.From the dev:
For us to isolate the issue, we have to test it first without activating Flux Checkout.
Here's the order confirmation / Thank You page while Flux Checkout is deactivated and using incognito (not logged in):
https://www.loom.com/i/16643829784440d8ad371a10bdc6e7e1
Here's the order confirmation / Thank You page while Flux Checkout is deactivated and using regular window (logged in as admin):
https://www.loom.com/i/46aff5c803654ba8aa237ef5627b33ab
In both instances where Flux Checkout is deactivated, users are prompted to log in. It is important to highlight that Flux Checkout does not have control over this.
If Flux Checkout is activated, the content displayed on the order confirmation / Thank You page will remain consistent with what is presented in Flux Checkout. This is due to Flux Checkout utilizing the WooCommerce template instead of a custom one.
Here's the order confirmation / Thank You page while Flux Checkout is activated and using incognito (not logged in):
https://www.loom.com/i/5362ec587dbf45e8b18afca41332e77d
Here's the order confirmation / Thank You page while Flux Checkout is activated and using regular window (logged in as admin):
https://www.loom.com/i/ecf7b7d0d0e6433b9c629ed20418363b
In this case, we would suggest reaching out to the WooCommerce team and raising with them the concern wherein users are required to log in when visiting the order confirmation page.
Thank you, and let us know if you have further questions.I have also attempted the aforementioned:
- WooCommerce transients – Clear
- Expired transients – Clear
- Clear template cache – Clear
- Capabilities – Reset Capabilities
- Clear customer sessions -Clear
- Product lookup tables – Regenerate
- Regenerate the product attributes lookup table – Regenerate
I’m a bit lost from here. Any ideas? Thanks 🙂
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.No fix found yet, but adding this PHP adds a button to the order page that allows you to view the thank you page as seen by the customer. Might help with testing.
add_action(
'woocommerce_admin_order_data_after_order_details',
function( $order ) {
echo sprintf( "<a target=_blank href='%s'>Thank you page →</a>", $order->get_checkout_order_received_url() );
}
);Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Just passed this issue onto senior dev for my checkout plugin, I’ll update if they find a fix 🙂
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hey! I’m very confused because I’ve done a few conflict tests before, and I thought it was my checkout plugin causing the issue. I spoke to the plugin support and they said it was a woocommerce problem, not their plugin. They also attached this image showing that the log-in screen still appears, even on the default woocommerce checkout. https://www.loom.com/i/400c7d8438e44d87923cb7cf2dc8bb29
This is the same thing that appears when the plugin is enabled, just formatted differently.
I’ve tried isolating plugins again, and it seems like as soon as the checkout plugin is reenabled, the thank-you page breaks. But since the plugin support showed that the error also seems to occur with the plugin disabled, I’m not quite sure what the problem is.
Forum: Plugins
In reply to: [WooCommerce] Guest users will not receive a thank you page.Hey! Here’s the system report:
` WordPress Environment WordPress address (URL): https://urbansterling.co Site address (URL): https://urbansterling.co WC Version: 8.9.1 REST API Version: ✔ 8.9.1 Action Scheduler Version: ✔ 3.8.0 Log Directory Writable: ✔ WP Version: 6.5.3 WP Multisite: – WP Memory Limit: 1,020 MB WP Debug Mode: – WP Cron: – Language: en_US External object cache: ✔ Server Environment Server Info: Apache/2.4.59 (Debian) PHP Version: 7.4.33 PHP Post Max Size: 450 MB PHP Time Limit: 850 PHP Max Input Vars: 2500 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.34-MariaDB-1:10.4.34+maria~deb10-log Max Upload Size: 450 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Database WC Database Version: 8.8.3 WC Database Prefix: wpb4_ Total Database Size: 815.57MB Database Data Size: 769.70MB Database Index Size: 45.87MB wpb4_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB wpb4_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpb4_woocommerce_order_items: Data: 0.13MB + Index: 0.06MB + Engine InnoDB wpb4_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.78MB + Engine InnoDB wpb4_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpb4_woocommerce_tax_rate_locations: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wpb4_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_actionscheduler_actions: Data: 6.52MB + Index: 8.05MB + Engine InnoDB wpb4_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_actionscheduler_logs: Data: 5.52MB + Index: 4.28MB + Engine InnoDB wpb4_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_bv_ip_store: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_comments: Data: 1.52MB + Index: 0.48MB + Engine InnoDB wpb4_easywpsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_easywpsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB wpb4_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB wpb4_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpb4_e_submissions_values: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wpb4_hustle_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_hustle_entries_meta: Data: 0.25MB + Index: 0.27MB + Engine InnoDB wpb4_hustle_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_hustle_modules_meta: Data: 1.52MB + Index: 0.03MB + Engine InnoDB wpb4_hustle_tracking: Data: 1.52MB + Index: 2.92MB + Engine InnoDB wpb4_iconic_woothumbs_cache: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpb4_ig_actions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpb4_ig_blocked_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ig_campaigns: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_ig_contactmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_ig_contacts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpb4_ig_contacts_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_ig_contact_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_ig_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ig_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_ig_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ig_lists_contacts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ig_mailing_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_ig_queue: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wpb4_ig_sending_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ig_workflows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ig_workflows_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_jetpack_sync_queue: Data: 0.03MB + Index: 0.06MB + Engine InnoDB wpb4_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_notification_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_options: Data: 7.44MB + Index: 0.22MB + Engine InnoDB wpb4_postmeta: Data: 578.55MB + Index: 12.02MB + Engine InnoDB wpb4_posts: Data: 140.53MB + Index: 1.58MB + Engine InnoDB wpb4_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpb4_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_rank_math_analytics_gsc: Data: 2.23MB + Index: 4.67MB + Engine InnoDB wpb4_rank_math_analytics_inspections: Data: 0.06MB + Index: 0.11MB + Engine InnoDB wpb4_rank_math_analytics_objects: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wpb4_rank_math_internal_links: Data: 0.22MB + Index: 0.08MB + Engine InnoDB wpb4_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_revslider_sliders: Data: 0.20MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_slides: Data: 3.52MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_static_slides: Data: 1.52MB + Index: 0.02MB + Engine InnoDB wpb4_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_shortpixel_postmeta: Data: 4.52MB + Index: 4.06MB + Engine InnoDB wpb4_shortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpb4_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_strong_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_termmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB wpb4_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_term_relationships: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wpb4_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wpb4_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_usermeta: Data: 1.44MB + Index: 0.66MB + Engine InnoDB wpb4_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wpb4_wc_admin_notes: Data: 0.13MB + Index: 0.00MB + Engine InnoDB wpb4_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB wpb4_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wc_customer_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB wpb4_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpb4_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpb4_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_wc_order_product_lookup: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wpb4_wc_order_stats: Data: 0.09MB + Index: 0.05MB + Engine InnoDB wpb4_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wc_product_meta_lookup: Data: 0.13MB + Index: 0.19MB + Engine InnoDB wpb4_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wdp_orders: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wpb4_wdp_order_items: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wpb4_wdp_persistent_rules_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wlr_earn_campaign: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpb4_wlr_earn_campaign_transaction: Data: 0.08MB + Index: 0.17MB + Engine InnoDB wpb4_wlr_levels: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpb4_wlr_logs: Data: 0.13MB + Index: 0.03MB + Engine InnoDB wpb4_wlr_points_ledger: Data: 0.08MB + Index: 0.06MB + Engine InnoDB wpb4_wlr_referral: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_wlr_rewards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpb4_wlr_reward_transactions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpb4_wlr_users: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wpb4_wlr_user_rewards: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpb4_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_csv_uploads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_logging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_menus: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_project: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wpda_project_page: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wpda_project_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_publisher: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_wpda_table_design: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpda_table_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpforms_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB wpb4_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpb4_wpr_above_the_fold: Data: 0.27MB + Index: 0.06MB + Engine InnoDB wpb4_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpb4_yoast_indexable: Data: 0.20MB + Index: 0.22MB + Engine InnoDB wpb4_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpb4_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpb4_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpb4_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wpb4_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_bv_ip_store: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 1.52MB + Index: 0.03MB + Engine InnoDB wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB Post Type Counts after_checkout_ob: 12 attachment: 1411 br_product_filter: 1 bsf_custom_fonts: 1 cartflows_flow: 2 cartflows_step: 6 customize_changeset: 5 custom_css: 4 e-landing-page: 4 elementor_font: 3 elementor_icons: 1 elementor_library: 168 es_template: 2 itsec-dash-card: 6 itsec-dashboard: 1 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 jp_vid_sitemap: 3 kaliforms_forms: 1 kaliforms_submitted: 9 nav_menu_item: 31 o-discount: 1 oembed_cache: 6 omapi: 1 page: 57 popup: 1 popup_theme: 8 post: 2 product: 67 product_variation: 820 revision: 6970 saswp: 1 shop_coupon: 86 shop_order: 505 shop_order_refund: 3 wbcr-snippets: 4 wpforms: 3 wpm-testimonial: 165 wp_block: 4 wp_global_styles: 4 wp_navigation: 1 wp_template: 2 xlwcty_thankyou: 1 Security Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ Active Plugins (42) Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 4.8.0 Advanced Product Fields for WooCommerce: by StudioWombat – 1.6.7 All-in-One WP Migration Google Drive Extension: by ServMask – 2.86 All-in-One WP Migration: by ServMask – 7.81 Astra Pro: by Brainstorm Force – 4.5.2 BBQ Firewall: by Jeff Starr – 20240306 Cloudflare: by Cloudflare Inc. – 4.12.7 Code Snippets: by Code Snippets Pro – 3.6.5.1 Custom Fonts: by Brainstorm Force – 2.1.5 GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2 Easy WP SMTP: by Easy WP SMTP – 2.3.0 Elementor Pro: by Elementor.com – 3.21.3 Elementor: by Elementor.com – 3.21.8 Essential Addons for Elementor - Pro: by WPDeveloper – 5.8.15 Essential Addons for Elementor: by WPDeveloper – 5.9.22 Facebook for WooCommerce: by Facebook – 3.2.3 Flux Checkout: by Iconic – 2.13.0 Site Kit by Google: by Google – 1.127.0 Iconic Sales Booster for WooCommerce: by Iconic – 1.17.0 Jetpack: by Automattic – 13.4.3 Klaviyo: by Klaviyo Inc. – 3.3.5 Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.26.9 Make Column Clickable Elementor: by Fernando Acosta – 1.4.0 Notification: by BracketSpace – 8.0.15 Object Cache Pro: by Rhubarb Group – 1.21.1 Perfmatters: by forgemedia – 2.3.0 Product Recommendation Quiz for WooCommerce: by RevenueHunt – 2.0.20 Payment Plugins for PayPal WooCommerce: by Payment Plugins [email protected] – 1.0.47 Rank Math SEO with AI Best SEO Tools: by Rank Math – 1.0.220 ShortPixel Image Optimizer: by ShortPixel - Convert WebP/AVIF & Optimize Images – 5.6.2 Sticky Header Effects for Elementor: by Rwattner – 1.6.11 The Plus Addons for Elementor: by POSIMYTH – 5.5.6 Tidio Chat: by Tidio LLC – 6.0.19 Payment Plugins for Stripe WooCommerce: by Payment Plugins [email protected] – 3.3.71 Customizer for WooCommerce: by SkyVerge – 2.8.0 WooPayments: by Automattic – 7.7.0 WooCommerce Shipping & Tax: by WooCommerce – 2.5.7 WooCommerce: by Automattic – 8.9.1 Wp Edit Password Protected: by Noor alam – 1.2.7 WPLoyalty - WooCommerce Loyalty Points, Rewards and Referral Pro: by Wployalty – 1.2.9 WP Rocket: by WP Media – 3.16 WPForms Lite: by WPForms – 1.8.8.3 Inactive Plugins (10) Breeze: by Cloudways – 2.1.8 Email Address Encoder: by Till Krüss – 1.0.23 Heartbeat Control by WP Rocket: by WP Rocket – 2.0.1 Insert Script In Headers And Footers Pro: by Geek Code Lab – 1.2 Pinterest for WooCommerce: by WooCommerce – 1.3.15 (update to version 1.3.24 is available) Strong Testimonials: by WPChill – 3.1.12 Temporary Login: by Elementor.com – 1.1.0 Theme Editor: by mndpsingh287 – 2.8 The Plus Addons for Elementor - Pro: by POSIMYTH – 5.2.0 WooThumbs for WooCommerce by Iconic: by Iconic – 5.5.4 Dropin Plugins () advanced-cache.php: advanced-cache.php object-cache.php: Object Cache Pro (Drop-in) Settings API Enabled: – Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Logging Enabled: ✔ Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 56 MB WC Pages Shop base: #6 - /old-shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set Theme Name: USCo. Astra Child Version: 1.0.0 Author URL: https://urbansterling.co/ Child Theme: ✔ Parent Theme Name: Astra Parent Theme Version: 4.5.0 – 4.6.16 is available Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme WooCommerce Support: ✔ Templates Overrides: – WooPayments Version: 7.7.0 Connected to WPCOM: Yes WPCOM Blog ID: 180728872 Account ID: ❌ Not connected Logging: Disabled Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal product-custom-fields remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings async-product-editor-category-field launch-your-store Daily Cron: ✔ Next scheduled: 2024-05-26 04:35:22 +00:00 Options: ✔ Notes: 197 Onboarding: completed Action Scheduler Canceled: 23 Oldest: 2024-05-04 18:43:43 +0000 Newest: 2024-05-04 18:43:43 +0000 Complete: 16,915 Oldest: 2024-05-04 18:23:31 +0000 Newest: 2024-06-01 21:19:40 +0000 Failed: 1,658 Oldest: 2021-02-20 01:58:57 +0000 Newest: 2024-05-11 01:38:15 +0000 Pending: 10 Oldest: 2024-06-01 21:20:40 +0000 Newest: 2024-06-25 02:58:15 +0000 Status report information Generated at: 2024-06-01 21:20:16 +00:00 `That worked perfectly, thank you for the help!
Hey! I recorded a quick video so you can see what I mean. Very strange how it only happens in Chrome though. The extra padding still exists in Safari but the viewport always bounces back so you can never see it unless you really try to.
https://photos.app.goo.gl/amnj9AW4S1VrR8nW8
Thanks!
