You realize you are posting messages on a WordPress forum and not on NinjaForms Support, right?
I would suggest that you first read the message ‘Get Faster Support’ that is pinned to the top of this forum.
Ninja Forms is a good product. Just generally speaking, bashing a product or support staff will not ensure you get better service. Having said that, Justin and team provide knowledgeable and professional service and, I’m sure, will handle your issue as professionally as they always do.
I understand that you may be frustrated but please remember many companies have a smaller crew during the holidays to allow employees to spend time with their friends and family.
I hope your issues are resolved soon. Namaste
