kmudra

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  • Forum: Plugins
    In reply to: [WooCommerce] Analitics orders Processing problem
    Thread Starter kmudra

    (@kmudra)

    2 months, 2 weeks ago

    Hi

    I am ruig the lates date of the woocomerce – ufortually the 2) “WooCommerce Analytics data synchronization by clicking Synchronize” doesn’t exist in the 1) Go to WooCommerce > Status > Tools

    I am assuming you are refferinng to Reimportig Historical Data – I did that few times unfortunately with no success

    I did 3) Clear analytics cache and click Clear – no help eather

    Step 4) no change:(

    Forum: Plugins
    In reply to: [WooCommerce] Analitics orders Processing problem
    Thread Starter kmudra

    (@kmudra)

    2 months, 2 weeks ago

    Hi

    the very top screeschoot rectagular oe comes from aalitics

    I am attaching aother ones:

    You ca see it is processig even it is completed

    Forum: Plugins
    In reply to: [WooCommerce] Analitics orders Processing problem
    Thread Starter kmudra

    (@kmudra)

    2 months, 2 weeks ago

    Hi Frannk, thank you looking in to our problem

    The refound for 220 euro i absolytly fine.

    The issue is with -1063 euros. This was the mistake. I selected refund and clicked update 7.35am, then changed to processing and update 7.37 am (there is no refund done at all).

    I have comleted the order and updated now but refound still showing processing, and I have no option to change it

Viewing 3 replies - 1 through 3 (of 3 total)