Yordan Milenkov

if(isset($notification)){
	add_action( 'wc_braintree_webhook_notification_' . $notification->kind, 'my_mybraintree_webhook_notification_handler', 10, 2);
}

function my_mybraintree_webhook_notification_handler( $notification, $request ) {	
	file_put_contents('./log_my_braintree_webhook_notification_handler_'.date("j.n.Y").'.log', 'my_braintree_webhook_notification_handler $request: '.json_encode($request).PHP_EOL, FILE_APPEND);
	file_put_contents('./log_my_braintree_webhook_notification_handler_'.date("j.n.Y").'.log', 'my_braintree_webhook_notification_handler $notification: '.json_encode($notification).PHP_EOL, FILE_APPEND);

}

Or like this.

No any log…

Indeed, because this is a different plugin. You can find Braintree for WooCommerce Payment Gateway‘s support documentation below for your reference:

https://woocommerce.com/document/woocommerce-gateway-paypal-powered-by-braintree/

Hope this helps!

That is exactly my question.
I can’t find such a setting in this documentation.
And that’s why I ask where to look for it?

I read this: https://docs.paymentplugins.com/wc-braintree/config/#/webhooks?id=configure-webooks

But can not find Webhook URL (next picture).
https://ibb.co/pPqR08S

• This reply was modified 3 years, 3 months ago by Yordan Milenkov.

Was the order that was place on hold the latest order in your DB at the time of the dispute?

Yes, it returns last order.

What version of WC are you using?

WC Version 6.8.2

WP Version: 6.0.2

WooCommerce provides a transaction property that can be used in the wc_get_orders() function.

That function doesn’t accept a meta_key, meta_value property. It has to be written as a list of arrays.

In my case works fine with meta_key, meta_value.
If I understand correctly, in the newer version of WC wc_get_orders() function works with transaction property. Right?

We have a large database and updates are very risky.
Thousands of customers and more than 400,000 subscriptions.

Best Regards!

@mrclayton

Hi again,

I create CustomerDisputeCreated.php

And some changes in services.php

But nothing happens, no logs, no errors…

What’s wrong?

/**
 * Handles the Webhook CUSTOMER.DISPUTE.CREATED
 *
 * @package WooCommerce\PayPalCommerce\Webhooks\Handler
 */

declare(strict_types=1);

namespace WooCommerce\PayPalCommerce\Webhooks\Handler;

use Psr\Log\LoggerInterface;
use WP_REST_Request;
use WP_REST_Response;

/**
 * Class CustomerDisputeCreated
 */
class CustomerDisputeCreated implements RequestHandler {

	use PrefixTrait;

	/**
	 * The logger.
	 *
	 * @var LoggerInterface
	 */
	private $logger;

	/**
	 * PaymentCaptureCompleted constructor.
	 *
	 * @param LoggerInterface $logger The logger.
	 */
	public function __construct(
		LoggerInterface $logger
	) {
		$this->logger = $logger;
	}

	/**
	 * The event types a handler handles.
	 *
	 * @return string[]
	 */
	public function event_types(): array {
		return array( 'CUSTOMER.DISPUTE.CREATED' );
	}

	/**
	 * Whether a handler is responsible for a given request or not.
	 *
	 * @param \WP_REST_Request $request The request.
	 *
	 * @return bool
	 */
	public function responsible_for_request( \WP_REST_Request $request ): bool {
		return in_array( $request['event_type'], $this->event_types(), true );
	}

	/**
	 * Responsible for handling the request.
	 *
	 * @param WP_REST_Request $request The request.
	 *
	 * @return WP_REST_Response
	 */
	public function handle_request( WP_REST_Request $request ): WP_REST_Response {
		
		
		$response = array( 'success' => false );
		
		
		$order_id = $request['resource'] !== null && isset( $request['resource']['disputed_transactions'][0]['custom'] )
			? $this->sanitize_custom_id( $request['resource']['disputed_transactions'][0]['custom'] )
			: 0;
		if ( ! $order_id ) {
			$message = sprintf(
			// translators: %s is the PayPal webhook Id.
				__(
					'No order for webhook event %s was found.',
					'woocommerce-paypal-payments'
				),
				$request['id'] !== null && isset( $request['id'] ) ? $request['id'] : ''
			);
			$this->logger->log(
				'warning',
				$message,
				array(
					'request' => $request,
				)
			);
			$response['message'] = $message;
			return new WP_REST_Response( $response );
		}

		$resource = $request['resource'];
		if ( ! is_array( $resource ) ) {
			$message = 'Resource data not found in webhook request.';
			$this->logger->warning( $message, array( 'request' => $request ) );
			$response['message'] = $message;
			return new WP_REST_Response( $response );
		}
		
		$wc_order = wc_get_order( $order_id );
		
		if ( ! is_a( $wc_order, \WC_Order::class ) ) {
			$message = sprintf(
				'WC order for PayPal ID %s not found.',
				$request['resource'] !== null && isset( $request['resource']['id'] ) ? $request['resource']['id'] : ''
			);

			$this->logger->warning( $message );

			$response['message'] = $message;
			return new WP_REST_Response( $response );
		}

		if ( $wc_order->get_status() === 'completed' ) {
			$wc_order->update_status( 'on-hold', __( 'The order has been held because the customer has opened a dispute in PayPal.' ) );
		

				$subscriptions = wcs_get_subscriptions_for_order( $order_id );
				if($subscriptions){
					foreach ( $subscriptions as $subscription_id => $subscription ) {
						$subscription->update_status( 'on-hold', __( 'The subscription has been held because the customer has opened a dispute in PayPal.' )  );

					}
				}

		}
		
		
		$response['success'] = true;
		return new WP_REST_Response( $response );
	}
}

OK,

Thank you!

Kind Regards

Hi @mrclayton

We re-create webhook and now “ERROR Webhook failed” is not appear in the log.

But there is no any action on “dispute” and “refund” cases.

We expect Subscription Status “on hold” on “dispute” case and Order Status “Refunded” on “refund” case.

Is that normal?

Kind Regards
Yordan