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  • Thread Starter Kuruluş Osman

    (@kurulus)

    Your reply is exactly why developers like you damage the trust and community spirit of the WordPress ecosystem.

    I gave an honest, respectful 1-star review based on my actual experience using your plugin. Instead of accepting that feedback like a professional, you responded with sarcasm, arrogance, and personal attacks. That’s not support—that’s ego.

    Let’s break it down:

    “Looks like you are looking for a powerful plugin that is completely free. Good luck with your search!”
    This is childish. Passive-aggressive sarcasm has no place in a developer’s response to user feedback. You don’t get to mock someone for expecting value from a plugin you publicly listed as “free.”

    “We are not doing charity…”
    No one asked you to. But when you publish on ww.wp.xz.cn, you opt into the open-source culture that prioritizes value, contribution, and community—not bitterness because someone pointed out limitations. If you’re this resentful about offering a free tier, maybe you shouldn’t be offering one at all.

    “Please don’t spread misinformation…”
    What I posted was not misinformation—it was a first-hand review of how limited your plugin is. Trying to dismiss criticism by implying I’m not technical or didn’t read the description is condescending and insulting. You clearly can’t take critical feedback without getting defensive.

    You keep talking about what your plugin isn’t, what it costs you, and why I’m wrong—yet never once did you take real accountability for the actual user experience, which is the whole point of feedback. That tells me everything I need to know.

    This isn’t just about a plugin anymore. It’s about how you treat users. And right now, you’re showing everyone exactly why that 1-star review was justified—and why others should think twice before expecting support or respect from this plugin’s author.

    Thread Starter Kuruluş Osman

    (@kurulus)

    Thank you for the detailed response. I understand the need to cover API costs and the reasoning behind keyword limits, but that doesn’t change the core issue from a user’s perspective—the plugin in its free version offers so little functionality that it’s essentially a paid demo, not a usable tool.

    Saying this is “industry standard” doesn’t justify the lack of value. Many SEO tools offer more generous free tiers or at least include actionable insights or historical data, which your plugin currently lacks. Tracking 2 keywords without any real reports, alerts, or trend history is not meaningful SEO support—it’s just a proof of concept.

    As for the use of an external API: while it avoids direct scraping, it introduces a third-party dependency and zero transparency for users regarding how often data is pulled, how accurate it is, and what uptime guarantees exist. Saying “we don’t store data” actually makes things worse—it means I can’t see past performance or trends, even for my 2 keywords.

    You mention that improvements are coming, but until those updates are in place, users have to judge the plugin based on what it offers now—and currently, it’s not delivering usable value unless we pay. That’s why a 1-star rating is appropriate: the plugin technically works, but it fails to provide practical utility in its free form.

    I hope future updates prove me wrong. Until then, this is my honest assessment based on the current state of the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)