Kwobit

Hi Jay I think I found the problem. The interval was 30 minutes and when I set 23:45 it didn’t work.
When I set 23:30 it worked!
https://ibb.co/CQsxzyN

Thanks for your time

Hi Jay,
Yes, I knew that’s why it is configured:

Lun, Mar, Mié, Jue, Vie, Sáb 12:00 PM—3:30 PM

 Lun, Mar, Mié, Jue, Vie, Sáb 8:00 PM—11:45 PM

It is the second schedule that does not appear.
I don’t know how to upload screenshots here, but if you go to the site, you will see that only the 12pm to 3:30pm schedule is shown.

Thanks

Hi!
I repeat… the mails for the administrator, arrive perfectly to your mailbox.
The ones that don’t arrive are the mails for the customers.
So it’s not a smtp problem (otherwise they would not reach the administrator).

“…you have configured your notifications correctly” YES

“then it sounds like the emails are getting blocked or flagged as spam on your guest’s side” Not so, I send emails from the administrator (not me) to my own email and I don’t receive them, not even as spam.

“Do the notifications show there?” I see the notification in the backend panel and they are received in the administrator’s email

“configuring the SMTP (which the Ultimate WP Mail plugin also has) to send emails from your WordPress via your real email address/server” I repeat: “I installed a SMTP plugin and that didn’t solve it either.”

I also tried with the manual sending of notifications, those are not received by the clients either.