Nick Anderson

Not sure how relevant this is, as it is not related to GoDaddy (neither I nor my client use them) but I had a similar issue recently with completed CF7 forms not being received. It took me a while to figure it out so I thought I’d share it here in case it helps someone else.

I use CF7 on my own site and it has always worked perfectly – emails are received within seconds of the form being submitted. But I recently set up a CF7 form on a client’s site (with a different host) and although it reported the form as being submitted OK, no email came through.

I have CF7 set up on my site such that form emails I receive look like they are sent by the person who filled in the form, i.e in the “From:” box in the “Mail” section of CF7 setup, I have the code relating to the email address entry box on the form. Turns out however that some hosts will only send form-generated emails from an email address on the same domain as the website the form is on. Thus if your website is at http://www.example.com, any form-generated emails from that site must be sent from e.g. [email protected].

So, to get the form working for my client, we simply changed the “From:” box in the “Mail” section of CF7 setup to his own email address (the same as in the “To:” box) and added the code to include the form-filler’s email address in the message body instead, and all works fine. Now when someone completes and submits the form, my client receives an email with all the details and it looks like it came from himself, but hey, at least it now works. In seconds, too.