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  • Thread Starter LaurB

    (@laurb)

    Hi Francisco,

    It’s been a while so I can’t remember all that clearly, but I think what happened was I didn’t have the webpages created that I wished to use before I installed and configured the plugin. After creating the web pages and updating the plugin with the URLs for the new pages the plugin didn’t seem to work. I then went back a day or two later and tried again and this time it was fine. So, all I had really done is add the required return URLS a second time which sorted everything out. Either I had done something silly the first time around, or some sort of caching had gone on which hadn’t cleared until some time had passed (although I’ve no idea if that is possible!).

    Hopefully Scott will be along at some point to give you more useful advice than I can!

    Thread Starter LaurB

    (@laurb)

    Hi Scott

    As you’ll already know from the message I sent to you, your emails were found in my spam folder. Sorry for that.

    The plugin is now working. The issue seemed to be that although I had specified my custom URLs in the plugin settings, they weren’t being utilised. What might have happened is that when first setting up the plugin I had specified the URLs that the plugin had suggested as examples (domain/cancel), although these pages did not exist at this time. I then went ahead and created the actual pages (whose URLs were different) and then updated the settings to include the new URLs. It was at this point that it didn’t work. I then cleared the fields and attempted to create the domain/cancel URLs but was unable to do this because of my existing URL structure. I’d then forgotten to replace the plugin fields with the correct URLs before posting here. After discovering this today I reconfigured the plugin to use the correct URLs and it worked first time.

    Might just be a PEBKAC problem, but I thought it worth describing exactly what I’d done in case it does help someone else.

    Thanks again Scott, both for your help and the excellent plugin.

    Laurence

    Thread Starter LaurB

    (@laurb)

    Hi Scott

    I’ve emailed the URL to you.

    Many thanks
    Laurence

Viewing 3 replies - 1 through 3 (of 3 total)