Hi,
The related post definitely sounds similar! I will check my settings and get back.
Thanks again
Hi,
My apologies. Yes, that is correct! I am only able to save a thumbnail only with in the 5 seconds (choose from video or generate). Photos actually generate but will not save. I have tried generating with smaller clips and there were no issues but for some reason this problem occurs with larger file. I’m in the majority and do not have access to install FFMPEG therefore I rely on the plugin to capture thumbnails…. Never used your plugin in the past so I have zero clue if it’s a version related issue.
Further details:
I created my 1m 8s vid using after effects CC (exported MP4)
Currently using chrome browser
