Thank you for the quick response. The form does fail first time and next submissions usually work fine. I’ll address the issue to our hosting and let you know the results.
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This reply was modified 7 years, 9 months ago by lenazilber.
I tested the form five times and only the first submission had failed – came in as two files. When I clicked submit first time it took quite a time for the form to process. The other four tests worked fine.
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This reply was modified 7 years, 9 months ago by lenazilber.
We are using the enterprise version that runs locally on our server. There is no specific error, just:
Error generating PDF:
Form data:
Txt_Title_1: Mrs.
Txt_First_Name_1: lena
Txt_Last_Name_1: zilber
Txt_Address_1: 4968 Dundas St W
Txt_City_1: Toronto
Txt_Province_1: ON
Txt_Postal_1: M9A 1B7
and so on.