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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter loic45

    (@loic45)

    Hi @thup90,

    Thank you for your reply.
    I think I now have a clearer idea of how to proceed in order to achieve what I want.

    Kind regards.

    Thread Starter loic45

    (@loic45)

    Hello,

    Thank you for your reply.

    I used the Contact Form 7 plugin to edit the form because, unless I am mistaken, it seems to me that the MailPoet form editor (free version) does not allow multiple options to be checked in the checkboxes.
    In that case, could you please tell me how to create multiple checkboxes on my MailPoet form so that users can select one or more ebooks?

    For my second question, could you also tell me how to proceed if I don’t want to use the MailPoet mailing service?

    Thank you in advance for your response.

    Thread Starter loic45

    (@loic45)

    Hello,

    I simply emptied the xTremCache cache on my host o2switch as well as the “cache” folder of my website for another problem.
    I’ve just tested again, and the problem seems to have been solved.

    Thanks for your reply.

    Thread Starter loic45

    (@loic45)

    Bonjour,

    J’ai transmis votre réponse à NitroPack.
    Malheureusement, ils ne pourront rien faire pour corriger le problème et m’ont redirigé vers un autre plugin.

    Merci en tout cas pour votre aide.

    Thread Starter loic45

    (@loic45)

    Hello,

    Thanks for your feedback.

    I don’t understand how using a filter could solve the problem as I’ve already implemented this piece of code (without success):

    function wcml_set_custom_currency_cookie( $currency = false ) {
    if ( is_admin() && !( defined('DOING_AJAX') && DOING_AJAX ) )
    return;
    if ( !empty( $currency ) ) {
    setcookie('wcml_custom_currency_cookie', $currency, time() + 60*60*24*7, '/');
    return;
    }
    if ( empty( $_COOKIE['wcml_custom_currency_cookie'] ) && function_exists( 'get_woocommerce_currency' ) ) {
    setcookie('wcml_custom_currency_cookie', get_woocommerce_currency(), time() + 60*60*24*7, '/');
    }
    }
    add_action('wcml_switch_currency', 'wcml_set_custom_currency_cookie');
    add_action('init', 'wcml_set_custom_currency_cookie');

    Translated with DeepL.com (free version)

    This method creates the cookie.

    I’m in touch with Nitropack technical support (because I think it’s a compatibility problem between the two extensions) and here’s their feedback:

    Hello,
    Thank you for your patience!
    It seems that the currency switch is not affected in any way from JavaScript which leads us to believe that the currency is switched based on PHP functions…
    Could you please confirm if that is the case? If the currency plugin uses PHP to serve the currency based on IP location, NitroPack would not be able to detect those changes and would serve the initial state of the page.
    Using a solution that relies on JavaScript would allow NitroPack to detect changes in the currency based on location, and the proper currency will be served.
    We can suggest a Multicurrency plugin, such as the one from CURCY, since the plugin has built-in settings for caching compatibility.

    Can you tell me if the currency change is affected by JavaScript or if it’s based on PHP functions?

    Thanks in advance.
    Loïc V.

    Thread Starter loic45

    (@loic45)

    Hello phristanov,

    Thank you for your feedback.
    Indeed, geolocation (with cache page support) was not active.
    I’ve made the change, but the problem persists.
    So I’ve just sent an e-mail to Nitropack support ([email protected]).

    Best regards,
    Loïc V.

    Thread Starter loic45

    (@loic45)

    Hi Mara,

    Thank you for your response which was useful to me.

    Best regards.

    Thread Starter loic45

    (@loic45)

    Hi,
    Thanks for your feedback ! I thought it might be related to Elementor and not Elementor pro. Thank you, however, for your response and advice!
    Kind regards,

    Thread Starter loic45

    (@loic45)

    Hi,

    Thank you for your feedback, I will follow your advice.

    Best regards

    Thread Starter loic45

    (@loic45)

    Good morning,

    Thank you for your reply and sorry for the late reply.

    I just disabled all mods.
    When I deactivate DIVI and put a WordPress theme. It is impossible for me to test and verify if the problem persists, because the part of the form is replaced by the following code:
    [/et_pb_text][et_pb_signup mailchimp_list=”Maison Alcée|eda7e7d9d8″ first_name_field=”off” last_name_field=”off” success_message=”You are now subscribed to our Newsletter” button_text=”Subscribe” admin_label=”email Optin newsletters” module_id=”newsletter_accueil” _builder_version=”4.21.0″ _module_preset=”default” background_color=”#FFFFFF” custom_button=”on” button_text_color=”#000000″ button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_color=”RGBA( 0,0,0,0)” button_font=”|||||||| » button_custom_margin=”||||false|false” button_custom_padding=”||0px||false|false” custom_css_main_element=”padding-bottom:0; » custom_css_newsletter_fields= »font-weight:bold;||padding-bottom:0; » custom_css_newsletter_button= »text-align:right; » border_radii= »off|||| » border_width_bottom= »2px » border_color_bottom= »#E2A626″ global_colors_info= »{} » custom_css_newsletter_button_last_edited= »on|phone » custom_css_newsletter_button_phone= »padding:0; » custom_css_newsletter_button_tablet= »text-align:right; »][/et_pb_signup][et_pb_text admin_label= »Text validation newsletters » _builder_version= »4.19.4″ _module_preset= »default » module_alignment= »center » custom_margin= »-30px||||false|false » text_font_size_tablet= » » text_font_size_phone =”15px” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]

    When I install the default DIVI theme (because the site has a child DIVI site) and test the form, the problem persists.

    In summary, we add an email address that does not exist in mailchimp (or that has been unsubscribed from the newsletter), the error “Subscription error: An error occurred, please try later.” is displayed.
    On the other hand, when I add an existing email address in mailchimp, it tells me that I am registered, but no email is sent.
    For information, the ajax request that is made returns the code 200 as if the sending had succeeded.

    I’m a developer, but I really don’t see how to solve this problem and where exactly it can come from!
    Can you help me please ?

    Thank you in advance for your help !

    Thread Starter loic45

    (@loic45)

    Good morning,

    Please excuse me for the inconvenience, I just realized that the extension is not MC4WP but MailChimp for Woocommerce.
    So I’m going to get closer to the right support instead.
    Sorry for the inconvenience and thank you for taking your time.

    Thread Starter loic45

    (@loic45)

    Good morning,

    Sorry for my late response.
    In the MC4WP extension > “Logs” tab, I have a “Logging Preferences” section where I can choose “None”, “Standard” or “Debug”.
    Whether I choose “Standard” or “Debug”, it doesn’t log anything extra when I test the form in question.
    Do you think that the problem can come from the fact that the version of WordPress is not up to date? (I normally have to update it in the evening.)

    Finally, it’s surprising the problem you are having with scrolling down the home page (https://www.maison-alcee.com/). Can you tell me the browser and the medium (PC, Phone, tablet) used ?

    Thread Starter loic45

    (@loic45)

    Good morning,

    The MC4WP plugin is already up to date (version 2.8.3).
    I can’t find any log corresponding to this problem in MC4WP > Other.
    Regarding verifications on the Mailchimp.com side, I am waiting for the client to send me access to their account.

    For information, the form in question is at the very bottom of the page and is called:
    “A SUSPENDED TIME
    Receive our news by subscribing to La Lettre d’Alcée, a monthly newsletter.”

    Best regards.

    Thread Starter loic45

    (@loic45)

    Bonjour,

    Étant sans retour, je me permets de relancer ma demande afin je l’espère avoir une réponse pour résoudre mon problème ?

    Merci par avance.

Viewing 14 replies - 1 through 14 (of 14 total)