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Forum: Plugins
In reply to: [Jetpack CRM - Clients, Leads, Invoices, Billing, Email Marketing, & Automation] Jetpack CRM CSV Importer Lite is not working

Thread Starter lpcs007
(@lpcs007)

3 years, 2 months ago

yes, the filename is .csv in lowercase

Forum: Plugins
In reply to: [Jetpack CRM - Clients, Leads, Invoices, Billing, Email Marketing, & Automation] Jetpack CRM CSV Importer Lite is not working

Thread Starter lpcs007
(@lpcs007)

3 years, 2 months ago

I created a contact in the plugin manually and exported it to CSV and changed the email to not overwrite the current one and tried to import it as if it were a new contact and got the same error: “Your file is not a correctly-formatted CSV file. Please check your file format. If you continue to have issues please contact support.”

Forum: Plugins
In reply to: [Jetpack CRM - Clients, Leads, Invoices, Billing, Email Marketing, & Automation] Jetpack CRM CSV Importer Lite is not working

Thread Starter lpcs007
(@lpcs007)

3 years, 2 months ago

but I tried using the same CSV I sent you and it didn’t work.
Do you think it could be a permission issue? perhaps permission on the folder where the CSV should be saved.

Forum: Plugins
In reply to: [Jetpack CRM - Clients, Leads, Invoices, Billing, Email Marketing, & Automation] Jetpack CRM CSV Importer Lite is not working

Thread Starter lpcs007
(@lpcs007)

3 years, 2 months ago

I checked everything you said.

CSV: https://drive.google.com/file/d/1aGhzmiYREZ9FQ42fNj3Oqe2n6dehGiSx/view?usp=sharing

Viewing 4 replies - 1 through 4 (of 4 total)