lsbmarketing
Forum Replies Created
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Thank you very much for your help, I really do appreciate it.
I’ll give local a try
- This reply was modified 3 months, 2 weeks ago by lsbmarketing.
Thank you very much for your reply. I can select php7.2 no problem, its really the DB side of things I’m struggling with.
I’ll open a ticket with his host and see what they say.
Local server seems like a lot of effort that I’d rather avoid (I’m not charging him that much lol). I was hoping I could just run a couple of specific find/replace queries, or even just run each table insertion manually. Things are never that simple.
I’m not seeing the MySQL version listed anywhere obvious within the log, or sql dump file. Is there a way to find out what version was in place when the backup was made?
yep – that seems to have been the issue. Only a very small sample size so far, and no good emails wrongly assigned yet, but spam are going back into the Spam designation rather than to the Bin.
Thanks so much for your help guys – that was really annoying me!
- This reply was modified 4 years, 4 months ago by lsbmarketing.
Hi Dan,
thank you for your reply. I had two (actual SPAM messages) in the ‘Bin’ this morning, nothing in ‘Spam’
You may be on to something with the Disallowed Comment Keys – I have a list of some 43k words in there (don’t remember where I picked it up). I have removed it and will see how we get on.
Thanks
Right, so next steps –
– I did have a security plugin installed called Sucuri. I had disabled and deleted it long ago, but it could have been active around the time this problem started (dont specifically remember)
– I reinstalled it to checked all of the settings and then deactivated it and uninstalled again.
– I also have Asset CleanUp, which does have an option to disable xmlrpc access, although it was not enabled. I enabled it, saved, then disabled it again and saved, just to toggle the settings.
– I renamed xmlrpc.php to test2.php and was able to access it, then changed it back again
– there are mentions of xmlrpc in the DB, but all but one are in zerospams logs and refer to hack attempts. The other mention is in wp-options and contains the list of update services – again not relevant.
– No mention of xmlrpc in .htaccess at all, so I added the following:
<Files xmlrpc.php>
order allow,deny
allow from all
</Files>
– I can now access xmlrpc.php and get the “XML-RPC server accepts POST requests only.” message
– when I run the debug tool I get
Debug Could not fetch your site data
We were unable to fetch the data from your Jetpack-powered site, the communication channel seems to be broken.
If you continue to get this error, please check out our troubleshooting guide or contact support.It seems some things just wont go right for me 😀
I’ve tried sending a few test messages through the contact forms but they’re all coming through – nothing is going to either ‘Spam’ or to the ‘Bin’. I’ll have to be patient I think and just wait for some natural traffic to come through.
I’ll come back and let you know how I get on. (I have re-enabled akismet, but not zerospam as of yet)
Okay then –
– disconnected & deactivated Jetpack
– uninstalled it and cleared cache
– ran debug tool and got the same error
– reinstalled Jetpack, reconnected and cleared cash
– ran debug tool and got the same xml-rpc errorAppreciate the help guys – what’s next to check?
Hi Michelle,
thanks for that. So, I did the following –
– disabled akismet and zerospam, cleared cache
– disconnected Jetpack through the WP Dash, cleared cash
– reconnected Jetpack through the WP Dash, cleared cash
– ran your debug tool and got the “XML-RPC is not responding correctly ( 404 )” errorI have checked that xmlrpc.php is present (it is, with its permissions set to 0644 – same as everything else) and there is nothing (that I can tell at least) in the htaccess that would be blocking it.
If I were to completely remove Jetpack and reinstall it fresh, would that break all of the contact forms I have on my site (most posts have a unique contact form on them).
Hi Daniel,
thanks for the response.
As I did say, yes akismet has been disabled for a couple of months now. After typing the above note I did though re-enable it (and disabled ZeroSpam) and checked the settings. It was set to review the spam, as I always did have it, as as I said above, I used to regularly check my Spam folder for the occasional (rare) good mail in there.
Also, even if I had selected the other option, it would just delete the mails without me seeing them at all, not putting them directly in the ‘Bin’.
No, ZeroSpam doesn’t have options like this.
Surely though it would be impossible for Akismet (or ZeroSpam) to be interfering with how contact form messages are submitted if they are disabled? Should I remove them all together and try?
Sorry for the late reply – thank you, I will do that.