Hi @mbarone, it’s possible you’re experiencing the same issue but I don’t have enough information to know. If you haven’t done any other troubleshooting, this is where I would start:
1. Do you have GD library enabled on the server? You can check it by uploading a PHP file using the phpinfo(); function. Look for a section titled “gd” and then “gettext.” If you don’t see either of these, then you need to enable the GD library in your PHP.ini file.
2. Look in your PHP error log. If there is a PHP error that is causing the CAPTCHA to not show up, it will appear in the PHP error log.
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This reply was modified 7 years, 3 months ago by lssiadmin.
