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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter luckyDander

    (@luckydander)

    Thank you, I will proceed with them.

    Thread Starter luckyDander

    (@luckydander)

    Update –

    I’m a paid Master Slider Pro user. Purchased via Envato Market. Per the designer of the plug-in, I’m registering my account with their commercial / pro support forum. I’ve even synced my Envato Market account to their Averta Support forum. The two accounts synced, but Averta is not recognizing my purchase with Envato.

    I see no way to communicate with Envato regarding this issue. I’ve purchased the pro version, I require some support. Please advise how to best proceed?

    Thread Starter luckyDander

    (@luckydander)

    I’m using the basic version with states it supports responsive design. I’m also using the pro version on another site that came packaged with a theme. The trouble I’m having is with the general version.

    FYI – I created an account on their support site and I still can not post in there because 1) I’m using the basic version on 1 site, and 2) the pro version came with my theme, thus they request I contact the theme developer, per my statement above.

    Thank you for following up, moderating and helping push this toward a resolution.

    Thread Starter luckyDander

    (@luckydander)

    May I ask why you divert questions related to responsive design on mobile away from this channel? Multiple users have asked similar questions. We’ve all taken time to navigate the forums, including your forum on your site for an answer to no avail.

    In some cases you even direct users to email other theme developers, just so they can email you the same question, then they can respond back to us. All very time consuming.

    I believe my question is quite simple and it would help the entire community if you could provide all users a public response.

    Basically I have two cells in 1 row. Both cells are calling two unique master slider short codes containing unique images. On mobile, they’re being layered over each other.

    Is there a CSS solution to ensure they can be displayed correctly? Or to force cell one to move center on the phone, and cell two to move below cell 1 and center on the phone?

    Publicly answering these questions will certainly provide your users with a much better experience than having us bounce around your arbitrary support process.

    Thank you kindly for helping the community!

    Mike –

    Sorry for the negative tone. I took a break from the computer, came back with a clear mind and solved the issue.

    I disabled all plug-in’s and after enabling each one, one-by-one, I tested to see if your plug-in admin page would work.

    It turns out, the plug-in: Quttera Web Malware Scanner is the one that is preventing your new version from working properly.

    I have disabled that plug-in for the time being but would prefer to not keep it off too long as thats keeping me notified if someone has injected links or malware into my site which could cause my site to get bumped off of Bing or Google.

    So – http://quttera.com/ is the culprit.

    I’m having the same issue. Although I can visually see that there are new tabs in Plugin Admin area, none of the data below the tabs are showing. So I’m unable to make any changes to the forms. Subsequently, this update enabled the “schedule Appointment” option on our form page, but this was not a feature we ever had enabled.

    So, in essence since I’ve updated I’m unable to manage the form. I’ve removed the plug-in completely, deleted the plugin files from the server but that did not seem to work.

    My default theme is from Woo Themes.

    Changing the default theme or deactivating other plugins is not practical for our site. Please help provide a reasonable solution so that we can solve the problem with this upgrade by only working on the files that are associated with your plugin.

    Thread Starter luckyDander

    (@luckydander)

    Thank you for the response. Perhaps you can provide some additional direction?

    On the WPBook.net blog there is a reference to MommyKnows http://tinyurl.com/2cvdzuk and I can see that she is updating her facebook wall with WP posts. Most interesting is that the images she is embedding in her WP posts are from flickr.

    Can you please educate me as to how this is working? I am embedding images from the web into my WP Posts and the images are not displaying on the FB Wall.

Viewing 7 replies - 1 through 7 (of 7 total)