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Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    Thank you so much. That’s really weird! I am paying Siteground …. why?? I’ll go onto Weebly’s site and thank you for the link. I really appreciate your help. Thank you. Lucy

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    Thanks, Lisa.
    Are you using a plugin to handle your courses or is it something-built in to the theme = I don’t understand the question. I seem to be using WP Bakery by default.
    I contacted Gymedge. They said that because I didn’t purchase the product, they can’t help.
    I eventually got someone to walk me through some of the backend. He told me that the courses and classes page could only be changed by going to classes. All news to me. All good now – well, kind of – but still won’t update on friend’s browser, still not working in the link on my Google plus page. I’ll persevere.
    Best,
    Lucy

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    Dear Lisa,

    Thanks so much for getting back. One of the pages I want to change is the Classes and Courses page. I want to update this to show what I’m now teaching. I want to change the three different offerings. I want to change the images. I can’t see anywhere to do this. I’ve deactivated Elementor and WPBakery but it’s still impossible to find the text or images I want to change. All that comes up is a bit of code and some metadata. I can screenshot the backend if you like. This is the code (I don’t do code):
    [vc_row css=”.vc_custom_1482472453642{padding-bottom: 80px !important;}”][vc_column][gymedge-vc-class layout=”grid_nopag” grid_item_number=”3″ image_size=”0″ slider_nav=”false” slider_autoplay=”false” slider_loop=”false”][/vc_column][/vc_row]

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    I doubt that very much. All the data will still be there if you don’t restore.

    But I did restore. I didn’t have much choice.

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    Thanks for your help. I do very much appreciate it. It’s extraordinary how much it riles me that I’m so stupid at this but I have to remember two things: humility is endless, and there are other things that I’m good at. I’ll have to leave this now. At least the website is back up. If you don’t mind me asking further questions, I will. I still don’t understand how to get my new ‘about me’ page to take over but as you say, deleting the old one completely will probably do the job – or, perhaps, I can just replace the text and image though that was the nightmare I got into the other day. Trying to amend other peoples’ work is like trying to unscramble eggs.

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    It’s very straightforward if you know what you’re doing! I’ve already restored from two days ago. I don’t understand how to delete all plug ins and add back in one by one. I really don’t have time to do this. I’ll get someone to do it for me. I’ve lost the post I wrote and the work I did on the About Me page which took me most of yesterday afternoon. Hey ho. I’ve got to go. Thanks for reaching out.

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    I can’t find out how to restore. Can anyone else help?

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    Thanks but this doesn’t help, sadly.

    I came here for help and now I don’t know how to undo what I’ve done.

    I deleted a load of plug ins because the site said that if I had inactive plugins it would be subject to attack.

    I got a message from Jetpack which I did not delete to say my site was down and to get a security key from somewhere but I can’t get the key.

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    OK. Now the whole site has failed. I just give up. `Your site appears to be down
    knowyogaireland.com did not load when Jetpack Monitor last checked on it.

    What’s happening?
    Your site is responding intermittently, or extremely slowly. This can indicate an overloaded, under-powered, or misconfigured server. Your site is probably loading for some users, but not for everyone.

    Error reference: 200675342/intermittent

    What should you do now?
    Start by visiting your site to see if you’re able to load it. Jetpack Monitor may have just recorded a momentary glitch that’s since been resolved, and you can ignore this email.

    If you’re unable to load your site, check your host’s control panel or contact their support team: they’ll have more detail about what is happening. Be sure to share the error information above with them.

    Get more help
    Control and monitor these alerts in your Jetpack Monitor settings.

    Automattic, Inc.
    60 29th St. #343, San Francisco, CA 94110, USA

    Manage your email preferences at WordPress.com.`

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    Yeah. No. You really don’t want me to reach out. I’m miserable already. I just don’t understand what’s going on. I have paid two people to upgrade the site and I don’t understand what they’ve done. I really wanted five pages, home, about me, courses and classes, journal and contact me. When the last person changed it I had all these sub pages. Siteground migrated the site and it was corrupted in small ways which I thought I could fix – no donate buttons, links not working, some corruption in the text – but I’ve spent time I just don’t have battling to correct the errors and each time I just get deeper mired into problems. It’s really not simple from where I’m sitting.

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    I found the permalink and it says ‘about-me’ and I’ll check the trashed page to see if it says the same. I really need to pay someone to do this but I can’t really afford it. The courses and classes page I had to trash because it came up with a fatal error. One step forwards, two steps back… but I’ve said on the front page where I’m teaching. I do want a courses and classes page at some point soon, and to advertise my books, and consultancy work, but slowly, slowly (I’m 55…) … and keep smiling, eh?

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    OK. I cleared the cache but am stuck on the second step. You’ll have to forgive me. I can’t follow the link. I’m in the dashboard. The other thing that was driving me crazy is that it asked if I wanted to test Elementor as a site editor and I stupidly said yes and now I can’t get rid of it. But I can’t get past the second of your suggestions because I can’t find the url slug for About me. I’ll keep looking …

    Thread Starter Lucy Weir, PhD

    (@lucyweirphd)

    This is fantastic. I am deeply grateful. Let me see how I get on with these steps. I really appreciate your help with this.

    Best,

    Lucy

Viewing 13 replies - 1 through 13 (of 13 total)