Hi there!
This is Lu from Ecwid by Lightspeed Support Team!
I just tried to open this page https://dev.biocidelabs.com/ and see that the Security FireWall is activated for my IP address so I’m not able to check it, I’m sorry. I also tried other IP addresses and there is always the same message.
I would highly recommend that you contact us via email at [email protected] so we will be able to check it for you in more details. When contacting us, please also share the screenshot of the issue you’re facing.
We will look forward to hear from you! Thank you!