Long Watch Studio - Code Faeries
Forum Replies Created
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Forum: Plugins
In reply to: [MyRewards] PRESALES QUESTION – EMail Reminder for points due to expireI forgot to mark this topic as resolved.
Don’t hesitate to join our discord server if you have some more questions. The link is in the WooRewards administration panel.
Also, you can try WooRewards Pro for 30 days for free. It’ll give you the opportunity to test all its features.
Forum: Plugins
In reply to: [MyRewards] PRESALES QUESTION – reward points for already placed ordersThere’s no backward processing of previous orders.
The only solution would be to give points manually to your customers.If you had another loyalty plugins, you’ll have to copy your customers points.
If WooRewards is your first loyalty system, you can be creative and, for example, set a special “Loyalty program” event that gives the double amount of points for the first month.
- This reply was modified 7 years, 1 month ago by Long Watch Studio - Code Faeries.
Forum: Plugins
In reply to: [MyRewards] PRESALES QUESTION – EMail Reminder for points due to expireHello Linda,
At the moment, two things exist in WooRewards Pro :
– Points expiry for inactivity : You set up a delay after which points will be lost for the customer. No email is beeing set at the moment, but it is planned for June’s update.
– Rewards expiration : You can set up a validity period for rewards. Once people redeem their rewards, they have that period to use the reward. You can set up an automatic email reminder XXX days before the reward expires to remind your customers to use them.
Forum: Plugins
In reply to: [MyRewards] Exclude products? Give some users extra points?If you have the Pro Version, you’re welcome to use our dedicated support, either by email or by joining our discord server. Both links are provided in the top right of your WooRewards admin panel.
To answer your questions :
1. It’s not possible at the moment but will be possible after the June 3.4 version release. In this release, we’ll add user roles management. Roles will be added as possible rewards and as a restriction to get access to a specific loyalty program.
You’ll then be able to create a loyalty system that gives 6 points to users with a certain role (for example “VIP” or “Gold Customer”)2. These are multiple features :
– 2a. At the moment, you can give points for a selection of categories. The possibility to deny points for other categories will be added in version 3.2, which will be released next week (April 16).
– 2b. Will also be possible with the same feature.
– 2c. You can turn it the other way around. Attibute less points for all products, then add some points for some categories or some specific products. That part is already available.I hope this answers your questions. Don’t hesitate to join our discord server to get a direct link with the team.
Forum: Plugins
In reply to: [MyRewards] point only for registered users?Hello,
Yes, this is normal behavior. Points are stored in the datababase and are associated with a user account.
Without a user account, we don’t know who to attribute the points to.
Forum: Plugins
In reply to: [MyRewards] cancelled order?Hello,
In the Pro Version, you have the option to attribute points only when the order reaches the “Complete” status (instead of “Processing” by default). This status is a manual operation that you perform when you send the order.
With that feature, the customer who cancels an order never earns the loyalty points.However, in the free version, you have the possibility to remove the points manually.
- Go to WooRewards → Customers
- Look for the customer using the search fields
- Check the box on the customer’s line
- Enter the amount of points you want to withdraw with the minus sign before (ex: -10)
- Click on Apply
It will remove the desired points from you customer.
Forum: Plugins
In reply to: [MyRewards] Plugin CapabilitiesHello,
– 1 point = $1 a customer can apply to future purchases → YES
– 1 pt earned for every $25 spent → YES
– Double points earned when orders are on subscription (woo subscriptions). → NO
– 5 points earned when referral buy. → NO
However, WooRewards 3 Pro, which is currently in development will provide solutions for the 2 last points. ETA : March.
I hope this answers your questions.
Forum: Plugins
In reply to: [WooCurrency] What to do if currency not available?Can you tell me what currencies are unavailable ?
We support all currencies managed by the international bank as it’s the only way to get automatic exchange rates.
The option to create a new custom currency would have to be added in the Pro Version which supports custom rate exchanges.
Forum: Plugins
In reply to: [MyRewards] Error MessageGlad it worked out for you.
It seems you have errors with a plugin named “visual composer” which uses deprecated functions (perhaps written in php 5.X while your server is on php 7.X). You should either update it to the latest version or notify the plugin’s author of the problem as it will likely pose further problems when functions will go from deprecated to unsupported.
The error is
The each() function is deprecated. This message will be suppressed on further calls in /home/w16nwhe3vhlh/public_html/wp-content/plugins/js_composer/include/classes/core/class-vc-mapper.php on line 186Forum: Plugins
In reply to: [MyRewards] Error MessageHello,
To help you with your problem, I need some more information:
– Does the message only appear on WooRewards Settings page or does it appear on all administration pages ?
– Do you have a one site or a multisite installation ?
– Did you try to deactivate/reactivate the plugin to see if things changed ?
– If you tried and it didn’t change anything, did you try to uninstall it and reinstall it ?Forum: Plugins
In reply to: [MyRewards] feature requestThe redirection page set in the rewards settings is for emails only. Selecting a reward in the ‘my account’ page should not redirect customers to another page.
You may have a permalink issue causing this. Go to Settings → Permalinks page and click the ‘Save Changes’ button on the bottom right. It may solve your problem.The features you asked for have been passed on to the dev team and should be included in the september update.
Forum: Plugins
In reply to: [MyRewards] Dollar sign in front of numberHi,
A new release 2.3.0 is scheduled for next week taking WooCommerce price format settings into account.
Thanks for your feedback.