maathu

Marc!!

Thank you so much! You just solved something that’s very important to us, and you did it in a great way! We’ve decided to do an advertorial about this plugin in our company to support the work you’ve done. Your plugin is spectacular. Here’s the link to our advertorial. https://connexxiomedia.com/wc-product-configurator-la-mejor-herramienta-para-personalizar-productos-en-woocommerce/

Thanks, Marc! Switching to the Float template doesn’t solve my problem, and it’s because I need the view to show how the image looks before clicking to select it. I would appreciate it even more if you could tell me where the JavaScript code is located to increase the display time in the viewer. Thank you very much.

Hello Marc, first of all, thank you very much for taking the time to review the post. Second, I managed to solve the problem and I will tell you what I did to help others who may have or go through the same thing.

1. I set up a test environment and disabled all YITH plugins, disabled the template and other plugins, to check what was causing the conflict.
   Everything continued with the same error.
2. I checked with a javascript monitoring plugin what things could be failing with the button, and I realized that it had to do with an ajax issue.
3. In this case, what I did was check the configuration of the product configurator module, and I saw that the option “Disable GZIP compression of the configuration data (only affects the ajax request)” was disabled. I activated this option and with this the problem was solved.

I had no incompatibility with other plugins.

Marc, your plugin is wonderful, thank you so much.