Forum Replies Created

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter macca_andy47

    (@macca_andy47)

    Ok, but if the plugin isn’t active then people should be able to edit their profile still shouldn’t they?

    Thread Starter macca_andy47

    (@macca_andy47)

    Hi, I use this link to allow people to edit their profiles:

    https://mydomain/renew-sponsorship/?um_action=edit

    It embeds the profile into the page with the following shortcode [ultimatemember form_id=”39830″], and I’ve assigned that page in Ultimate Member as the member page. You can see it in this screenshot:

    https://ibb.co/VN2k9DY

    I’m not sure what this is: File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/templates/profile-one.php

    Ultimate Member – Role By Age: 0.1 – This is a plugin which updates the user’s role when they submit their application. Their age determines which role they get. This has been installed for over a year, and was there before this issue happened.

    Thread Starter macca_andy47

    (@macca_andy47)

    Hi, thanks for responding. I’ve done everything above and still not able to change the issue. It’s still persisting even if all plugins are turned off.

    Here’s the install code with my domain name changed to mydomain.co.uk:

    ### Begin Install Info ###
    
    ## Please include this information when posting support requests ##
    
    --- Site Info ---
    
    Site URL:                                                                              https://mydomain.co.uk
    
    Home URL:                                                                          https://mydomain.co.uk
    
    Multisite:                                                                             No
    
    --- Hosting Provider ---
    
    Host:                                                                                     DBH: 127.0.0.1, SRV: mydomain.co.uk
    
    --- User Browser ---
    
    Platform:                 Windows
    
    Browser Name:             Chrome 
    
    Browser Version:          115.0.0.0
    
    User Agent String:        Mozilla/5.0 (Windows NT 10.0; Wi
    
                                                      n64; x64) AppleWebKit/537.36 (KH
    
                              TML, like Gecko) Chrome/115.0.0.
    
                              0 Safari/537.36
    
    ---- Current User Details --
    
    Role: administrator
    
    --- WordPress Configurations ---
    
    Version:                                                                                                6.2.2
    
    Language:                                                                            en_US
    
    Permalink Structure:                                       /%year%/%monthnum%/%day%/%postname%/
    
    Active Theme:                                                    Pro Child 2.5.5.1553599330
    
    Page On Front:                                                  Carbon Hockey Sticks and Accessories (#1841)
    
    Page For Posts:                                                  (#0)
    
    ABSPATH:                                                                            /home/customer/www/mydomain.co.uk/public_html/
    
    All Posts/Pages:                                                 1
    
    WP Remote Post:                            wp_remote_post() works
    
    WP_DEBUG:                                                     Enabled
    
    WP Table Prefix:                                               Length: 5, Status: Acceptable
    
    Memory Limit:                                                                  256MB
    
    --- UM Configurations ---
    
    Version:                                                                                                2.6.9
    
    Upgraded From:                              2.6.0
    
    Current URL Method:                                    
    
    Cache User Profile:                                          Yes
    
    Generate Slugs on Directories:    Yes
    
    Force UTF-8 Encoding:                    No
    
    JS/CSS Compression:                                       No
    
    Port Forwarding in URL:                                 No
    
    Exclude CSS/JS on Home:                              No
    
    --- UM Pages Configuration ---
    
    User:                                                                                     https://mydomain.co.uk/renew-sponsorship/
    
    Account:                                                                                              https://mydomain.co.uk/account/
    
    Members:                                                                           https://mydomain.co.uk/shop/
    
    Register:                                                                                               https://mydomain.co.uk/dragon-squad-registration/
    
    Login:                                                                                    https://mydomain.co.uk/member-login/
    
    Logout:                                                                                 https://mydomain.co.uk/logout/
    
    Password Reset:                                                                https://mydomain.co.uk/password-reset/
    
    --- UM Users Configuration ---
    
    Default New User Role:                  0
    
    Profile Permalink Base:                  user_login
    
    User Display Name:                                         full_name
    
    Redirect author to profile:                            Yes
    
    Enable Members Directory:          Yes
    
    Use Gravatars:                                                   No
    
    Require a strong password:          Off
    
    --- UM Access Configuration ---
    
    Panic Key:                                                                                                                           
    
    Global Site Access:                                                                                           Site accessible to Everyone
    
    Backend Login Screen for Guests:                                              No
    
    Redirect to alternative login page:                                            
    
    Backend Register Screen for Guests:                         No
    
    Redirect to alternative register page:                       
    
    Access Control widget for Admins only:                   No
    
    Enable the Reset Password Limit:                                               Yes
    
    Reset Password Limit: 3Disable Reset Password Limit for Admins: No
    
    Blacklist Words:                                                                                                                5
    
    --- UM Email Configurations ---
    
    Mail appears from:                                                                          Dragon Hockey
    
    Mail appears from address:                                          [email protected]
    
    Use HTML for E-mails:                                                    Yes
    
    Account Welcome Email:                                               No
    
    Account Activation Email:                                              No
    
    Pending Review Email:                                                    No
    
    Account Approved Email:                                              No
    
    Account Rejected Email:                                                Yes
    
    Account Deactivated Email:                                          Yes
    
    Account Deleted Email:                                                  Yes
    
    Password Reset Email:                                                    Yes
    
    Password Changed Email:                                             Yes
    
    Account Updated Email:                                                No
    
    New User Notification:                                                   Yes
    
    Account Needs Review Notification:         Yes
    
    Account Deletion Notification:                    No
    
    --- UM Total Users ---
    
                                                                    All Users(5193)
    
    administrator(2)
    
    contributor(1)
    
    subscriber(55)
    
    customer(1613)
    
    shop_manager(8)
    
    um_hockey-coach(137)
    
    um_junior-coach(3)
    
    um_shop-manager-new(1)
    
    um_brand-ambassador(8)
    
    um_player-sponsorship-application(4)
    
    um_player-sponsorship-level-1(673)
    
    um_player-sponsorship-level-2(645)
    
    um_player-sponsorship-level-3(483)
    
    um_player-sponsorship-level-4(1297)
    
    um_player-sponsorship-international(4)
    
    um_player-sponsorship-international-16-or-over(75)
    
    um_player-sponsorship-international-15-or-under(108)
    
    um_squad-member(46)
    
    um_dragon-club-requested(59)
    
    um_dragon-club-confirmed(40)
    
    um_player-sponsorship-tiktok(1)
    
    um_competition-fb(126)
    
    none(11)
    
    --- UM Roles ---
    
                                                                    Administrator (administrator)
    
    Editor (editor)
    
    Author (author)
    
    Contributor (contributor)
    
    Subscriber (subscriber)
    
    Customer (customer)
    
    Shop manager (shop_manager)
    
    Hockey Coach (um_hockey-coach)
    
    Junior Coach (um_junior-coach)
    
    Client (sa_client)
    
    Community Manager (um_community-manager)
    
    Shop Manager New (um_shop-manager-new)
    
    Brand Ambassador (um_brand-ambassador)
    
    Player sponsorship - application (um_player-sponsorship-application)
    
    Player sponsorship - Level 1 (um_player-sponsorship-level-1)
    
    Player sponsorship - Level 2 (um_player-sponsorship-level-2)
    
    Player sponsorship - Level 3 (um_player-sponsorship-level-3)
    
    Player sponsorship - Level 4 (um_player-sponsorship-level-4)
    
    Player Sponsorship - INTERNATIONAL (um_player-sponsorship-international)
    
    Player Sponsorship - International - 16 or over (um_player-sponsorship-international-16-or-over)
    
    Player Sponsorship - International - 15 or under (um_player-sponsorship-international-15-or-under)
    
    Squad member (um_squad-member)
    
    Dragon Club Signup (um_dragon-club-signup)
    
    Dragon Club - Requested (um_dragon-club-requested)
    
    Dragon Club - Confirmed (um_dragon-club-confirmed)
    
    Follow-Up Emails Manager (fue_manager)
    
    Player Sponsorship - TikTok (um_player-sponsorship-tiktok)
    
    Competition - FB (um_competition-fb)
    
    --- UM Custom Templates ---
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/templates/profile-one.php
    
    --- UM Custom Email Templates ---
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/email/approved_email.php
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/email/changedaccount_email.php
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/email/mc_unsubscribe.php
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/email/notification_review.php
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/email/rejected_email.php
    
    File: /home/customer/www/mydomain.co.uk/public_html/wp-content/themes/pro-child/ultimate-member/email/welcome_email.php
    
    --- Web Server Configurations ---
    
    PHP Version:                                                     7.4.33
    
    MySQL Version:                                                5.7.39
    
    Web Server Info:                                              Apache
    
    --- PHP Configurations ---
    
    PHP Memory Limit:                                                        768M
    
    PHP Upload Max Size:                                                    256M
    
    PHP Post Max Size:                                          256M
    
    PHP Upload Max Filesize:                                              256M
    
    PHP Time Limit:                                               120
    
    PHP Max Input Vars:                                                       3000
    
    PHP Arg Separator:                                         &
    
    PHP Allow URL File Open:                                             Yes
    
    --- Web Server Extensions/Modules ---
    
    DISPLAY ERRORS:                                             N/A
    
    FSOCKOPEN:                                                     Your server supports fsockopen.
    
    cURL:                                                                  Your server supports cURL.
    
    SOAP Client:                                                      Your server has the SOAP Client enabled.
    
    SUHOSIN:                                                          Your server does not have SUHOSIN installed.
    
    GD Library:                                                        PHP GD library is installed on your web server.
    
    Mail:                                                                    PHP mail function exist on your web server.
    
    Exif:                                                                  PHP Exif library is installed on your web server.
    
    --- Session Configurations ---
    
    Session:                                                              Disabled
    
    Session Name:                                                  PHPSESSID
    
    Cookie Path:                                                      /
    
    Save Path:                                                          /tmp
    
    Use Cookies:                                                     On
    
    Use Only Cookies:                                           On
    
    --- WordPress Active Plugins ---
    
                                                                    Advanced Order Export For WooCommerce: 3.4.0
    
    AffiliateWP: 2.9.8
    
    AffiliateWP - Affiliate Area Shortcodes: 1.3
    
    ATUM Inventory Management for WooCommerce: 1.9.31.1
    
    Convert Plus: 3.5.24
    
    Duplicate Page: 4.5.2
    
    Envato Market: 2.0.10
    
    GTM4WP: 1.16.2
    
    Health Check & Troubleshooting: 1.6.0
    
    Instagram Feed Pro Personal: 6.2.4
    
    Judge.me Product Reviews for WooCommerce: 1.3.21
    
    PixelYourSite: 9.4.0.1
    
    Product Filter for WooCommerce: 8.3.0
    
    Redirection: 5.3.10
    
    SiteGround Optimizer: 7.3.4
    
    SiteGround Security: 1.4.5
    
    Social Chat: 7.1.4
    
    Social Chat PRO: 2.7.5
    
    Stock Exporter for WooCommerce: 1.2.0
    
    String Locator: 2.6.1
    
    takepayments WooCommerce Integration: (AI)2.3.2
    
    Thrive Product Manager: 1.12
    
    Thrive Quiz Builder: 3.12
    
    Ultimate Member: 2.6.9
    
    Ultimate Member - MailChimp: 2.4.4
    
    Ultimate Member - Role By Age: 0.1
    
    UpdraftPlus - Backup/Restore: 1.23.7
    
    View Admin As: 1.8.8
    
    WooCommerce: 7.9.0
    
    WooCommerce Stripe Gateway: 7.4.2
    
    WPC Product Bundles for WooCommerce (Premium): 6.2.1
    
    ### End Install Info ###
    Thread Starter macca_andy47

    (@macca_andy47)

    I’ve done a plugin conflict test and it doesn’t seem to have made a difference. Roles still can’t edit their profiles.

    Here is the screenshot and also the PHP debug info.

    https://ibb.co/HCrp72j

    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    [27-Jul-2023 08:43:35 UTC] The WC_Order_Item_Coupon::offsetGet function is deprecated since version 4.4.0.
    
    • This reply was modified 2 years, 10 months ago by macca_andy47.
    • This reply was modified 2 years, 10 months ago by macca_andy47.
    Thread Starter macca_andy47

    (@macca_andy47)

    That doesn’t seem to be working. Is this the correct hook for if someone updates their profile? https://docs.ultimatemember.com/article/1290-umuserafterupdatingprofile

    • This reply was modified 3 years, 10 months ago by macca_andy47.
    Thread Starter macca_andy47

    (@macca_andy47)

    Just an update on this. I’ve noticed that the contacts are being added as a subscribed contact, and then a few seconds later, being updated to be unsubscribed.

    Hey Bruce, thanks for your comments. Really useful. Did you ever find a way (or a quiz) which can store the quiz results into mailchimp? Into custom fields?

    Thread Starter macca_andy47

    (@macca_andy47)

    That’s useful. Thanks.

    Thread Starter macca_andy47

    (@macca_andy47)

    Hi,

    Here’s a screenshot of the page.

    http://dragonhockey.co.uk/wp-content/uploads/2018/09/download.png

    Andy

    Thread Starter macca_andy47

    (@macca_andy47)

    Once again alchymyth, you’ve been incredibly helpful. Thank you very much.

    Thread Starter macca_andy47

    (@macca_andy47)

    Ahhh… thanks alchmyth. That was the answer.. the posts were from the same day. I used the code given on that page and it worked. Thanks both for your help though.

    Andy

Viewing 11 replies - 1 through 11 (of 11 total)