Hi @darshanaw
Sorry for not getting back sooner.
There isn’t a typo in the “From Email” and I just tried sending to the email address provided in the link that you mentioned but nothing is happening when I do the check, it’s just stuck in a loop counting down so I think the test email hasn’t gone through.
I am using a subdomain on Brevo which I setup with my host because I have other settings for my main email account that I cannot remove. So I set a subdomain to allow me to add another setting of that type , which was the dmarc record if I recall correctly.
The odd thing is Brevo has authenticated all the DNS records, so I am really puzzled as to why I’m getting this dkim error when I try to send the test email. As said the plugin is kind of working, as its sending the emails via our webforms to the correct mailboxes but in outlook they are flagging as “unverified” which I can only assume is because the plugin is telling me theres a dkim error.
Many thanks,
Stephen
