macmaru

Ok guys, now for some real world usage problems (1000+ events) that need to be addressed beyond the ‘we try our best and work very hard’ (doesn’t everybody!).

• no way to ad VAT/tax to an event. This is highly problematic
• When people buy multiple tickets at once, they cannot download individual tickets because they get overwritten by the primary ticket
• events admin list columns are not sortable. What? Yes. This is very counterproductive when you have more than a few events (we have > 1000) since you have to refilter continuously.
• participant management is really convoluted. Yes, if you have a few events this is not an issue, but if you have many, you want to see at one glance which events are filling up and need additional staff, which are not high runners and could need additional marketing
• despite all your marketing bravado, actual customization of events and the events list overview is pretty problematic and only partially doable.
• events calender view is unworkably slow (again, with 1000+ events) and there’s no (UI) way to load only upcoming events in that view: add the ‘upcoming’ filter to the shortcode.
• migrating/importing events is a rough and partial job: you need to have the IDs of the categories and tags, but to have those you need to recreate them first, then export, then map. Doable, but why not name-match-create on import like for instance FluentCart does? Would save a ton of work.
• Importing images DOES NOT WORK AT ALL, despite the column ‘banner’ being present with simple urls in events exported CSV, when you add such column in a CSV to be imported it just gets ignored. Also no way to post-import add these to the database.
• Support is really flaky. Sometimes you get a reply. Mostly stating ‘we work hard and try our best’. I have not gotten a single reply that actually fixed a problem, besides about a misconfiguration on the Eventin side that disabled the license on my side…
• Don’t get all excited about the highly plugged AI features: that delivers rubbish content.
• Multilingual tickets? Forget it.
• and the list goes on.

There’s plenty other smaller peculiarities that are impediments for real life use.

Conclusion: Eventin looks very promising, but it’s definitely not prime time ready yet, so be very careful adopting Eventin when you actually want to use it for more than a few events.