MakeWebBetter

Hello,

Thanks for the review Gus, if you need any help further, feel free to connect with us anytime.

Regards

Hello,

Thank you for your kind words, If you face any issues in the future, feel free to connect with us anytime, we’re always here to help you out.

Regards

Hello,

As there are the same products on both the sites, the Line item could be synced when the external object id is different from the old one i.e the line item external object id has to be changed for the site in which there is no line item synced and then the re-syncing has to be performed.

Thank you

Hello,

From the log file shared by you, there’s an issue with the line item not getting associated, since both the sites have same products.

A line item is created once for the old site, then it will not be created and associated again on the same portal.

Thanks,

Hello,

You can click on disconnect the store from our plugin’s dashboard, tick the popped-up checkbox and then reconnect the store. Start syncing the data, it’ll re-sync.

If you have any other issues, please let us know.

Thanks,

You’re most welcome!

Hello,

Please make sure that your site title on WooCommerce is not more than 100 characters as the error states ” Store Label must be not empty and less than or equal to 100 characters” if it is more than that please edit it to less than 100.

Once it’s edited, disconnect and reconnect the store with Hubspot and let us know if it’s solved or not.

Thank you!

Hello,

Might be there is a cache issue, if there is any cache plugin activated then please deactivate it temporarily while connecting and clear out the cache of the server end, then try to reconnect.

If you further have the same issue, please let us know.

Thanks,