malecious

Hello Pradeep!

I have read great reviews and suggestions for your plugin.

I have complied similar requests to mine from three different individuals.

I have many agents and do not want them to access the backend or manipulate the front end.
It would be better if you can only display the number of tickets for the logged in user/defined group of users. And for the customer to select the appropriate expert for support. For quality control purpose, I (admin) would like to monitor and review the conversations of all the experts.

It would be great if you could include the requests in your next update – soon!

Thanking you in advance.
Andrew

Original posts:

“Tickets to specific recievers”
schmunk
9 hours, 45 minutes ago
…
The ticket shall then only be available to that client and expert.

Client fills out form to register as a user and another form where he chooses what fruit he needs expert help with. he is then shown a list of apple experts from where he can choose one to open a ticket with.
…

“Display number of open tickets for logged in user”
Started by: markwest2016
102 weeks, 3 days ago
markwest2016

I am trying to integrate your support plus plugin with another system and I would like a way to access/display the number of open tickets for the logged in user …

“Agent only see their tickets and without accessing backend”
antonio967
2 weeks, 4 days ago
But what I really need is how I could set up for her to see only single tickets related category of her course and without access my admin panel WordPress?