marcotettam
Forum Replies Created
-
Hi @himanshusharma20 ,
Thank you for your advice. I’ve verified that our Show/Hide settings are correctly configured, the fields are indeed showing and hiding as expected based on the conditions set. However, the issue we’re experiencing isn’t with the visibility of the fields but with the second dropdown automatically having options preselected when switching between categories in the first dropdown.
Specifically, the problematic behavior is that when switching categories, an option labeled “Premium1@” appears preselected in the second dropdown. This option shouldn’t even exist in the list. It seems to be a glitch that causes random selections or incorrect data display in the dropdown.
Could you please advise on how we can resolve this specific issue of incorrect preselections in the dropdown menu?
Thank you for your assistance.
Best regards
Thank you for your response. To better illustrate the issue we’re experiencing with the dropdown fields, I have uploaded two videos to our shared OneDrive folder. One video demonstrates the error in action, showing how the dropdown selections change automatically when switching categories. The other video provides a walkthrough of our backend form configuration, showcasing how the conditions and unique IDs are set up.
You can access the videos via the following OneDrive link: Elementor Form Error. I believe these will provide a clearer understanding of the problem we’re facing.
Looking forward to your guidance on resolving this issue.
Best regards