markjowen

Forum Replies Created

Viewing 2 replies - 1 through 2 (of 2 total)
  • Forum: Plugins
    In reply to: [Email Before Download] EBD log not showing information
    Thread Starter markjowen

    (@markjowen)

    9 years, 11 months ago

    Hi

    Thanks so much for taking the time to help me.

    Actually, apart from the test I did, I’m not seeing any entries in the EBD CSV. No blank lines.

    Good point about Google crawling the download link. I’ll look into changing the name of the download folder.

    I did do a whois on some of the IP addresses, but it wasn’t clear whether they were google addresses or not…

    And,,,now that you mention it, I am not getting any notification emails when someone downloads something. Maybe I haven’t got things set up correctly …

    Oh, with regards the possibility that the 26 downloads are me. I don’t think so. A lot of the downloads occurred recently when I posted the link (to the post) on LinkedIn. That got a lot of attention, and the downloads correspond to that.

    I’ll go and double check the setup.

    Thanks. If you have any other advice/ideas, would love to hear it.

    – Mark

    Forum: Plugins
    In reply to: [Email Before Download] EBD log not showing information
    Thread Starter markjowen

    (@markjowen)

    9 years, 11 months ago

    Hi – sorry if it was unclear.

    I am using EBD and have CF7 installed and Download Monitor

    I have set up a CF7 form that people need to fill in. I ask for their first name and email address. Once they have done that, a link to the download file is sent to the email address.

    According to Download Monitor, one specific file has been downloaded 26 times. In the Download Monitor log, I see rows of “non member” entries with corresponding IP addresses. The EBD CSV file, however, does not show any email addresses.

    To test the process, I entered my own name and email address in the form. This worked, and I received an email with a link to the file. When I looked in the EBD CSV I say my details listed.

    I’m not sure why this is happening. I’ve checked for other places where there might be a direct link, but it seems that the only access to the download is through EBD.

    Any ideas> (Maybe I’m missing something obvious).

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)