Hi, sorry for slow reply – been through them all again and it’s still fails on the two mentioned above and says at the top Database Update – An unexpected issue occurred during the database update which caused it to stop automatically. Please contact support for assistance. Read More » The update date on the tool doesn’t update for those two.
Thanks so much for your help
Hi – thanks so much for your reply. I tried the query but it turns out the phone column and the payment_mode column in the subscriptions table are already present so I’m not sure why it’s still showing a database error and failure for those two upgrade steps?
Any ideas? thanks