MasterMessengers
Forum Replies Created
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Ok, so why would the spinning wheel be an issue on your plugin version starting with 3.2.7 and not on version 3.2.6?
The spinning wheel is definitely there when clicking submit the first time (on 3.2.7 above), but I still need to click submit twice? Why? Because you say the condition is being analyzed?
So it’s not analyzed on 3.2.6?
Why would you say it’s a CSS conflict either? There is Zero CSS on the page where the SupportCandy dashboard is any way. For clarity purposes. I have used 3.2.6 to make the support system and all my tests passed successfully. Conditional logic works, everything else works as it should.
Your response makes no sense.
- This reply was modified 1 year, 6 months ago by MasterMessengers.
- This reply was modified 1 year, 6 months ago by MasterMessengers.
Ok, so the issue started with your Plugin version: 3.2.7
I downgraded each plugin from your latest to version 3.3.0 down to 3.2.6 which is the last and newest working version.
I tested Agent and User,
The conditional logic doesn’t work as it should on any version above 3.2.6This isn’t a CSS issue. This is a custom fields and conditional logic issue.
Remove my custom field and remove the conditional “view” logic and it submits first try.
Leave the custom fields and conditional logic and submit needs to be clicked multiple times.
As I said initially, this is an internal system, so no public access is possible, available and will not be granted either.Yes, I waited for a few minutes. Tried 3 Browsers as well.
SSL is definitely implemented, enabled and active and “forced” in iThemes as well.
Until they release a fix, I will keep the scheduled scans disabled.Thanks,
John, the mute link doesn’t appear for me on iThemes free.
I have no choice than to disable scheduled site scans.
Our department will be flooded with these notifications otherwise.
Thanks for starting the topic. The information helped.Good day,
Do you have any update on this issue? It’s still the same.
Thank you,
Thank you. I appreciate your assistance.
Hi,
Thanks for the response.
Will the issue be fixed in a future release of the plugin? Or is indefinite that I need to manually compress the images?I won’t be able to do this indefinitely, so I’d rather look for another plugin that works for my needs if it won’t be fixed.
Thank you.
Forum: Plugins
In reply to: [IDB Support Tickets] No Guest Email Addresses on New TicketsYou are Awesome Man,
Thanks a lot. 🙂