Mat

Hello @weecl ,

Thank you for using MPG and for reaching out!

Can you please make sure that the “Participate in the search” tick box is checked in your project settings? (screenshot)

Also, please make sure that under Dashboard > Settings > Reading > You have this option unchecked. (screenshot)

If the above settings are setup properly but still you encounter issues, please check your robots.txt file for any instruction that might make your pages uncrawlable.

Thank you and please let us know how that worked for you!

Hello @gugax ,

Thank you for your reply and apologies for the delayed response!

WP does not allow for such credentials to be displayed on the forum but you can create a one time access link using this https://onetimesecret.com/ sharing the website and the password to access the site itself, not the admin page.

This way we’ll be able to look around a bit and see if we can find the root cause or provide a quick fix.

Thank you and we’ll await your message!

Hello @lynoo ,

Thank you for using MPG and for reaching out!

Scheduled fetching of data from a direct link is a PRO feature of MPG and it is not available in the Free version. However, when using that feature, you can tell MPG when to fetch data, but not what data to fetch from the provided source, thus if you plan on creating 100 pages/day from a 5k source, then you would need to add 100 new entries each day to that Google Sheet for MPG to fetch new data as if you provide the entire file directly (containing 5k rows) MPG will fetch the entire data at once.

Thank you and have an amazing day!

Hello @christinahills ,

Thank you for using Hestia and apologies for the delayed reply!

We are glad to see that you managed to find the perfect documentation for this case. We indeed had an issue that is not easily reproduced and that is why we created documentation for these particular cases. This issue sometimes happens due to how the FontAwesome icons are loaded (they aren’t actually) on your instance but the plugin created in the documentation is fixing that as you saw.

Thank you for sharing your solution with the community and have an amazing day!

Hello @jeffreyezinsmeister ,

Thank you for using MPG and for reaching out!

Seems like you have just installed an SSL certificate, leading to a URL problem on your website. This problem occurs when the server has a difference in URLs. For example, if you started your website without an SSL certificate (meaning you don’t have that lock appearing in the search bar of the browser) and at some point, you add it, then it is possible that your CSS will load from an HTTP address which now is actually HTTPS, thus the server won’t load the instructions.

To solve this it’s better if you first check in the Dashboard > General Settings and see if your website is HTTP or HTTPS. If you have an SSL certificate activated on your website it should be HTTPS.

If you don’t have access to these settings or they are greyed out, it means the URL is hardcoded into the wp-config.php file. In this case, we would suggest getting in contact with your hosting provider and ask for help. However, if you want to try and fix it yourself you could try the below method.

Here are the steps to follow.

In order to change that, you have to update the file manually with the help of an FTP client. I know it might sound like a lot of work but if you follow the below steps precisely you’ll get it done in no time.

1) First backup your site to be safe in case something goes wrong.

2) Download an FTP client of your choice. ( here are some suggestions)

3) Simply connect to your website using an FTP client and edit the wp-config.php file. You need to add the following code just above the line that says ‘That’s all, stop editing! Happy publishing’.

Code to be added:

define( 'WP_HOME', 'https://yourwebsite.com' );

define( 'WP_SITEURL', 'https://yourwebsite.com' );

Please make sure to create a backup of your website before committing to any changes.

Thank you and let us know how it went!

Hello @milenakendur ,

Thank you for your reply!

Unfortunately, Visualizer uses Google Charts library to display the charts thus if you have any plugins or setting that is preventing that library from being used, then there is nothing we can do on our end. You can try and see if your environment allows the use of ChartJS instead of Google Charts for data visualization.

To do so, you can select ChartJS when creating a new chart from the dropdown below the chart selection area. (screencast)

Thank you for understanding and have an amazing day!

Hello @julianri ,

Thank you for using Neve and for reaching out!

You can access this documentation here in order to see the entire library of hooks, functions etc and how to use them with the Neve free theme.

However, we do not have an official documentation about how to add hooks for custom post types.

Thank you and have an amazing day!

Hello @fotolandowski ,

Thank you for the detailed explanation and apologies for the delayed reply!

I could see what you are referring to now and the problem comes from the CSS and from the format of the page. As you mentioned, one page is an automatically generated Blog Posts page whilst the others are not, thus different formats. On this page https://fotolandowski.pl/media/do-pobrania/ the container has different settings as opposed to the Blog Posts page. What you can do, is modify the code in this screenshot and make the container be full width at all times, whilst adjusting the margins based on your device viewport size.
So if you’d like to have the same behavior on this page as in the Blog Posts one, instead of having a width of 70vw you should set it to 100vw and disable the margins there.

The code should look like this:

@media (min-width: 960px)
.alignwide {
    width: 100vw;
    max-width: revert;
    margin-left: revert;
    margin-right: revert;
}

If you added this code, then you can enter the files and remove it, if not just add the above-written code into your Additional CSS tab in Customizer and it should recreate the behavior of the Blog Posts Page. (screencast)

Thank you and please let us know if you have further questions!