Forum Replies Created

Viewing 15 replies - 181 through 195 (of 734 total)
  • Mat

    (@mateithemeisle)

    Hello @jedicolin ,

    Thank you for using Neve and for reaching out!

    These issues are related to the formatting of your website (viewport sizes, images used, etc). Google usually provides steps in how to solve them.

    Unfortunately, when it comes to SEO or Performance issues, every site is different thus the solutions vary.

    In this case I would suggest checking this article here and this one here that might help, and also I would recommend installing an SEO plugin and even an optimization one for further improvement of website performance.

    Thank you for your understanding and have an amazing day!

    Mat

    (@mateithemeisle)

    Hello @ajay ,

    Thank you for using Neve and for reaching out!

    The child theme should inherit the properties of the Neve theme unless specified otherwise. Thus if you wish different styles to apply to different elements, you need to redefine them using your own CSS. Also, in case you need it in the future, you can use the already made child theme that is available here.

    If you want unorderered lists to display as bullet points you can wite the following code into the CSS style sheet of your child theme and it will overwrite the default.

    ul {
      list-style-type: circle !important;
    }

    Thank you and please let us know if this worked for you!

    Mat

    (@mateithemeisle)

    Hello @skinbience ,

    Thank you for using Neve and for reaching out!

    I am not familiar with this plugin you are using however, you can fix CSS and target it more properly by selecting the correct classes. I have accessed your website now and it seems like you decided to go with full width for the entire website, desktop, and mobile. It seems like this plugin is constructing everything under the same parent classes thus you need to pinpoint them exactly with CSS.

    For example, to target the first column “benefits”, you need to target it with this code:

    @media only screen and (max-width: 600px){
    .wp-block-stackable-column.stk-block-column.stk-column.stk-block.stk-7b2f627.stk-block-background {
        padding: 0px !important; 
    }}

    You can use any instruction you desire and it will only affect the Benefits Column on mobile.

    To target the rest of the elements you are interested in, you can use the Google Inspector Tool to select the desired element, then hit the plus sign to add a new style rule, and the proper classes should appear. (screenshot)

    Thank you and have an amazing day!

    Mat

    (@mateithemeisle)

    Hello @bsf9 ,

    Thank you for using Neve and for reaching out!

    I have already responded to your inquiry within our dedicated Support Channel since you are a PRO user, however, I will let the community know the answer to this too.

    The widget you are using comes from the Orbit Fox Elementor Widgets module, not Neve, and at this moment, the option to show the Last Updated date is not possible, however, I have made a feature request to our developers to implement this option in the future iterations of Orbit Fox.

    At this moment, the solution to your case was to use the Elementor Pro posts widget that allows this metadata field to be used.

    Thank you and have an amazing day!

    Mat

    (@mateithemeisle)

    Hello @karenue ,

    Thank you for your reply!

    This is indeed odd and I’m thinking it might have something to do with the theme installation or database. Another thing you might want to check is to make sure that the post is published and set as public from the post settings. If that didn’t work, can you please follow the steps in this article and let us know if any of the solutions provided worked for you?

    Please make sure to backup your website before attempting any changes!

    Thank you and we’ll await your answer!

    Mat

    (@mateithemeisle)

    Hello @valmusette28 ,

    Thank you for your reply!

    Can you please let us know how you achieved this effect? I have tried replicating the issue on a test instance and I couldn’t.

    At first I thought it might be because you have used an entire URL for the anchor that somehow was redirecting you to a page without a header, however, I did my setup in the same way and I can scroll up to see the navigation without issues.

    I have created a screencast here showing how I set up the anchor on my testing website. Can you please let me know if there is something I have missed in order to reproduce the issue?

    Thank you and we’ll await your answer!

    Mat

    (@mateithemeisle)

    Hello @smudgesmiff ,

    Thank you for using this plugin and for reaching out!

    I have just checked your website and the plugin seems to be working perfectly as the correct response headers are present.(screenshot)

    Sometimes that error pops up when testing cache even if the plugin is working correctly, that’s why the developer mentions at the end of the pop-up that is better to check manually if the plugin is working correctly or not.

    Thank you and have an amazing day!

    Mat

    (@mateithemeisle)

    Hello @thysgc ,

    Thank you for using MPG and for reaching out!

    We are sorry to hear about the difficulties encountered. When it comes to 404 pages being displayed we recommend going through the below steps for troubleshooting.
    1. Sometimes it happens after upgrading to the new version, so deactivate the plugin (without canceling the license, if any) and activate it again

    2. Make sure that the MPG plugin is properly installed; the CSV source file is loaded, and the template is properly set.

    3. Check if the requested URL doesn’t belong to an existing page, especially in the trash folder.

    4. Check if the requested URL is identical to the one included in the data file uploaded to the MPG plugin.

    5. Make sure to disable any custom 404-page plugins. Sometimes they check the page URL in the database before MPG does and return as 404.

    6. Also, check for these most common problems that cause 404 Error:

    a.Unsupported characters in a column used as a shortcode for URL generation.

    b.Use of “Plain” permalink structure under Settings > Permalinks.

    c. Conflict with another plugin

    Thank you and please let us know if that worked for you!

    Mat

    (@mateithemeisle)

    Hello @lazylabor ,

    Thank you for using MPG and for reaching out!

    It seems like that particular font, that uses the emojis is blocked by the CORS policy on the MPG generated pages. (screenshot)

    This happens mostly on Chromium-based browsers (Chrome/Brave etc) as I have tested the website in Safari and everything worked out correctly.

    It is not a problem with the plugin itself, but how the browser is interpreting the font used.

    From what I could find, this type of issue can be fixed by adding new rules to your htaccess file to modify the headers of the origin server to allow such a font to be loaded properly everywhere. I found this thread here that might be helpful.

    I have also noticed that you have some requests made over HTTP although your URL is HTTPS which might also lead to this misbehavior. Thus please check your Dashboard > General Settings > And make sure that the URL is set to HTTPS and not HTTP whilst also checking for resources used in your instance that have the URL set as HTTP instead of HTTPS.

    Thank you and have an amazing day!

    Mat

    (@mateithemeisle)

    Hello @gugax ,

    Thank you for the credentials!

    I managed to see your website but related to the first issue when I click on Boda or Novios I only have Lugar as an active menu item, not both, which makes sense since Boda and Novios are sub-sections created with Elementor inside Lugar. Lugar should stay active until the user passes that section.

    However, I have understood your exact question but I’m afraid it can only be done using custom code. From what I understood, you are trying to add the on-section class (which makes the menu link active when the user scrolls to that section) on the sub-sections created with Elementor.

    Here is an example of the code needed to achieve such behavior although it needs altering to behave as you wish in your current setup.

    <script>
    jQuery(function ($) {
        $(window).scroll(function () {
            $('nav.primary a').addClass('menu-active') //"nav a" only works if you dont have a phone layout. Better to use "nav.primary a"
            var scrollPos = $(window).scrollTop(); //current scroll position from top of document
            //console.log("START");
            //console.log("SP" + scrollPos);
            $('.menu-section').each(function (i) { //".menu-section" links to the class you gave the Item on your page.
                //console.log( index + ": " + $( this ).text() );
                var topPosi = $(this).offset().top; //topPos is the number of pixels from the top of the closest relatively positioned parent element.
                //console.log ($(this));
                //console.log("TP" + topPosi);
                //console.log("INTERMEDIATE");
                    if ((topPosi - scrollPos) <= 500) { //The Number is a Treshold for the Position at which the Menu Point switches.
                        $('.menu-active').removeClass('menu-active');
                        $('nav.primary a').eq(i).addClass('menu-active');
                        //console.log("END_if_true");
                    }
    
    })
    });
    });
    </script>

    Thank you and I hope this helps!

    Mat

    (@mateithemeisle)

    Hello @vintagedesignstore ,

    Thank you for your reply!

    This particular piece of code is not supposed to be used for an entire site translation or more complicated ones in different languages. This code is used only for websites that are translated into one language.

    If your website is available in multiple languages then we recommend using a plugin like WPML, Loco Translate, Polylang, or any other plugins that you desire.

    Also, please note that this topic has been marked as resolved thus if you encounter other issues, please open a new thread at https://ww.wp.xz.cn/support/theme/neve/#new-post.

    Thank you and have an amazing day!

    Mat

    (@mateithemeisle)

    Hello @fotolandowski ,

    Thank you for your reply!

    Well the code does not work because I wrote it badly… That is my mistake and I apologize for it.

    @media only screen and (min-width: 960px){
    .alignwide {
        width: 100vw;
        max-width: revert;
        margin-left: revert;
        margin-right: revert;
    }
    }

    Please try the code now and let us know if it worked!

    Thank you!

    Mat

    (@mateithemeisle)

    Hello @emilianomaina ,

    Thank you for providing the logs!

    From what I could observe, the majority of the errors are thrown due to the Stackable Plugin and the WP-Youtube-Lite plugin. Please disable those and re-check AMP.

    Also, can you please let us know what AMP settings are you using?

    Thank you and please let us know how that worked for you!

    Mat

    (@mateithemeisle)

    Hello @lmrig ,

    Thank you for using Visualiser and for reaching out!

    You can go to the Chart Settings > General Settings > Tooltip and select the Trigger to “The Tooltip will be displayed only when the user clicks on an element”. This is a workaround for the flickering issue.

    As for your last question, I have responded to a similar question in this past thread. Since we are using the Google Chart Library we need to use annotations with our data in order to properly display the values inside the column itself.

    Thank you and please let us know if that worked for you!

    Mat

    (@mateithemeisle)

    Hello @wordzebra ,

    Thank you for using Neve and for reaching out!

    It seems like the Menu Icon component is set on another row for the mobile content in the header builder. To achieve an effect like the one you desire please make sure to have the Menu Icon Component on the same row as the background image, then you can use some CSS to reposition the Menu Icon.

    Here is an example of the Customizer Setup.

    This is the CSS code I added to achieve the desired result.

    .row.row--wrapper {
        display: block !important;
    }
    .hfg-slot.right {
        justify-content: center;
    }

    And this is the final result.

    Thank you and have an amazing day!

Viewing 15 replies - 181 through 195 (of 734 total)