mbrownwarr

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  • Forum: Plugins
    In reply to: [WP STAGING - WordPress Backup, Restore & Migration] ncaught Error: Call to undefined function nocache_headers()
    mbrownwarr

    (@mbrownwarr)

    1 year, 1 month ago

    We’re experiencing a critical issue with our headers on pages. The staging site stopped rendering the header first. Then, shortly after posting a simple tracking code (via the WordPress Customizer on the live site), the live site header broke in the exact same way.

    Here’s the timeline:

    • We installed the WP Staging plugin to safely test changes
    • We backed up the live site in staging before making any edits
    • No issues occurred until a minor tracking code was added, to the live site only, something we’ve done many times before installing WPStaging, with no issues.
    • Now both the staging and live environments have the same header error
    • I want to download or restore the backup, but I’m concerned it may crash the live site

    We need immediate assistance to:

    1. Restore a working version of the live site header
    2. Ensure the staging environment is properly isolated and not affecting production
    3. Understand whether WP Staging is creating conflicts with shared theme/template files

    Please advise on how to safely proceed.

    Thank you,
    Yin
    Last few digits of our License key: 0af762f

Viewing 1 replies (of 1 total)