mbrsolution
Forum Replies Created
-
Thank you for reaching out to us. Please enable debug mode. The following instructions can help.
https://simple-membership-plugin.com/enable-debug-logging/
Once you have enabled the above, can you carry out another test in both scenarios: “Mobile and Laptop or Desktop”. Then check the log files and share them here. Make sure no important data is revealed. The log file should pinpoint why it is not working with your mobile device.
Thank you.
Forum: Plugins
In reply to: [Easy Accept Payments via PayPal] Not working anymore with ‘other amount’I have not heard from you for a while. I am marking this thread as resolved. If you still have an issue please let us know.
Kind regards.
Forum: Plugins
In reply to: [Easy Accept Payments via PayPal] Failure to load PayPal windowThank you for reaching out to us. Are you running the latest version 5.1.4? What is the shortcode you are currently using? Are you running a cache plugin on your site or your server is running a caching system? Did you update any plugins or theme prior to this issue?
Kind regards.
Forum: Plugins
In reply to: [Simple Shopping Cart] paypal-link leading to german paypalThank you for providing more information. Unfortunately that is not currently available in our plugin.
Kind regards.
Forum: Plugins
In reply to: [Simple Shopping Cart] paypal-link leading to german paypalThank you for reaching out to us. Can you provide more information. I want to make sure I understand your question correctly.
Thank you.
Forum: Plugins
In reply to: [Donations via PayPal] Conflict with Responsive Lightbox & GalleryThat is great news 🙂 Let us know when this thread can be closed.
Kind regards.
Thank you for reaching out to us. This does sound like a caching issue. Please read the following information.
https://wp-express-checkout.com/impact-of-caching-on-e-commerce-sites/
Please also carry out the following troubleshooting steps to see if there is a conflict with one of your plugins and or your theme.
https://wp-express-checkout.com/test-for-plugin-and-theme-conflict/
Once the above is completed, carry out a transaction test yourself. Please read the following instructions for more information.
https://wp-express-checkout.com/completing-a-test-transaction-with-the-wp-express-checkout-plugin/
Let me know how you go.
Kind regards.
Forum: Plugins
In reply to: [Donations via PayPal] Conflict with Responsive Lightbox & GalleryThank you for providing that information. I have submitted a message to the developers to investigate further your issue.
Kind regards.
Forum: Plugins
In reply to: [Donations via PayPal] Conflict with Responsive Lightbox & GalleryThank you for sharing that information. You might like to try a plugin/theme conflict test.
Disable all other plugins except ours and dFactory one. Then carry out a test. If that does not help, then try a WordPress default theme with our plugin and dFactory plugin active. Then carry out another test.
You might try using the following plugin to troubleshoot your issue.
https://ww.wp.xz.cn/plugins/plugin-detective/
Let me know how you go.
Kind regards.
Forum: Plugins
In reply to: [Donations via PayPal] Conflict with Responsive Lightbox & GalleryThank you for reaching out to us. Have you tested dFactory latest version 2.7.4?
Kind regards.
Forum: Plugins
In reply to: [Simple Membership] Email to all membersThank you for reaching out to us. Because you did not state why you need to send an email to all your members, I will share what we currently offer. Please check the following documentations.
Option 1
https://simple-membership-plugin.com/send-a-quick-notification-email-to-your-members/
Option 2
https://simple-membership-plugin.com/sending-direct-emails-to-group-of-members/
Let me know if the information above helps you.
Kind regards.
Forum: Reviews
In reply to: [Simple Membership] 5 x 2 stars!!Thank you @chimica, for your excellent 5 star review. It is reviews like this that motivates us more to keep working hard to make this a great membership plugin for the WordPress community. Enjoy the plugin 🙂
Kind regards.
Forum: Plugins
In reply to: [Recurring PayPal Donations] How to remove the “Donate once” tabThank you for reaching out to us. We are slowly facing out this plugin. I recommend the following plugin for donations.
https://wp-express-checkout.com/creating-a-paypal-donation-product/
Kind regards.
I am marking this support thread as resolved because it is related to the form builder addon, as per the following support thread.
https://ww.wp.xz.cn/support/topic/phone-not-populated-during-registration/
Kind regards.
Forum: Plugins
In reply to: [Simple Membership] Phone not populated during registrationWe are familiar with the form builder. We have defined two forms:
Please use the following contact form. We are not allowed to discuss premium products in this forum.
https://simple-membership-plugin.com/premium-addon-support/
Kind regards.
- This reply was modified 3 months, 2 weeks ago by mbrsolution.