ok thanks ill try contacting them again. the only thing they told me they did was set permissions to the wp-content folder. i really appreciate your responses!
well i havent been able to activate any plug ins so there are none i can deactivate. i have had the hosting company set permissions for the blog and everything. when i go to activate a plug in it just asks for ftp info which i enter then the screen goes white? no error page or anything. ?