Taco Fleur
Forum Replies Created
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I am not worried about the content. The problem is the email reputation. Every sign up emails out to a bogus or false email.
The honeypot is already active. I will enable the recaptcha too, but from experience, I already know that doesn’t work. You need to make sure your plugin requires the successful payment.
I searched my pages for [pms-register] and there isn’t one other than the subscription below. This means that they can do it some other way, as the registration is definitely through your plugin. How do I know? As it sends your registration emails, not those from WooCommerce or WP.
https://www.kettlebellbeginner.com/ready-to-become-a-member/ is the only shortcode I have included from PMS. [pms-register subscription_plans=”3798″ plans_position=”top” selected=”3798″]
This means they can either bypass the plan/payment or create the account with your plugin some other way.
Right, here we are, a month later…. Membership expired after following your instructions. I wonder if you realize what you guys deal with? You offer a payment plugin, it needs to be flawless, absolutely flawless. You can’t be costing your clients money (me). So far, you have.
How are you going to fix this?
Hi, that worked.
Yes, it’s using their custom archive page.
Great. So, if I understand it correctly, it’s just that you named the renewal date “Expiry” and the subscription is not about to expire but renewed on that date. Yes, that is highly confusing, expiring means the end of the subscription, and renewal is what should happen.
Why does one of my new customers have an expiry date? In fact, they all do now.
It should NEVER expire, I have it set to never expire, why on earth is this?
- This reply was modified 1 year ago by Taco Fleur.
How can this be intended? It doesn’t make sense at all. If you want to give the user a free month, or part of the money back, the subscription expires?
Yes to the filter as I do not want this to ever occur a subscription expiring when refunding.
Note, the member, made the payment twice, so, how on earth would you want a subscription expire when a refund is made? Refunds happen all the time and should never expire the subscription. I’m willing to bet that the majority of people would like to see it work this way. They refund, and then, if they want the subscription to expire, they can click that link. Now, they can never issue a refund without expiring the subscription.
Great, thanks. I’ve asked the customer if they can see this.
My question is, why is the customer not marked as having a subscription on Stripe? With all my other plugins the customer has a subscription on Stripe, here they show as just one off payments.
That’s great. As you say, not much info.
How do I get the user id that is assigned to that subscription?
add_action( ‘pms_member_subscription_update’, ‘pmsc_run_actions_on_member_subscription_update’, 20, 3 );
function pmsc_run_actions_on_member_subscription_update( $subscription_id, $new_data, $old_data ){
// run some code when a subscription is activated for the first time
if ( $new_data[‘status’] != $old_data[‘status’] && $new_data[‘status’] == ‘active’ && $old_data[‘status’] == ‘pending’ ){
assign_order_to_subscriber( GET THE USER ID );
}
}The fact with the other subscription I created is, it was working for months, all of a sudden it decided to expire.
- Please have a look and see that your plugin has a bug https://youtu.be/L_3oCcl7Bs0
2. yes, I deleted it
I created the subscription by clicking on MEMBERS /wp-admin/admin.php?page=pms-members-page ADD NEW
There was no log before and there is no log now after I did the same again, see screenshot
Edit Member screen https://ibb.co/tT2VM8Zx
That’s great. Thanks for that. Next question, should this not be automatic and based upon what is in the Cart, i.e., if the user has no items that needs shipping, no need for a shipping address, and if they have items that need to be shipped, then it would be required.
Right now I guess it’s a case of you need the shipping address enabled for all customers whether they buy a product that needs shipping or not.
FYI, this is what I got https://snipboard.io/xOjwyH.jpg after disconnecting
This after reconnecting, still there https://snipboard.io/JHyE84.jpg
There is no one else who works on my website and I am 1,000,000% I did not add the staging website url to the IPN. I know because I know that only one URL can be listed and I would not replace it with a stagining URL. So, I’m puzzled.