mia1618

Forum Replies Created

Viewing 11 replies - 1 through 11 (of 11 total)
  • Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @paulostp,

    I submitted a support ticket on woocommerce support https://prnt.sc/lxjUSzEA0KC9.

    Hoping to hear from you soon!

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @margaretwporg

    This is only the error logs I got from the staging site https://prnt.sc/UqRUSmQhJ8L0.

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @shaonback2

    I’ve installed wp staging and storefront. I tested it after installing storefront but still the issue exists. Is there any way i still could fix this?

    Screenshot:https://prnt.sc/khaztgiugeWY

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @paulostp

    I’ll find a way to have the site testing. I’m currently contacting wp staging for the issue and hope they could help.

    Can you guys keep in touch while I’ll make the site ready for testing?

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @hegenberg

    Here’s the query code I added https://prnt.sc/PwRUAOsHd110.

    There’s currently an issue on wp staging. The live site is being detected as a staging site. So we deactivated it.

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @paulostp

    Can you test again? We added a temporary fix for the customers to get their download link via jquery, If the jquery removes the download details won’t display. https://prnt.sc/5y5svSOu6dUG

    I’ve already disabled the plugins and did some tests but it still doesn’t work.

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @margaretwporg

    Already cleared all cache and removed all cache plugins and did an order test again but still the same. No download links on the checkout page https://prnt.sc/2_qvz33ElIUn.

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @kaushiksomaiya

    Couldn’t any other logs than this https://prnt.sc/Dx-ZTx_anao0.

    I’ve verified the database already https://prnt.sc/XW087tC6qM1c.

    I placed a new order but the download still doesn’t work https://prnt.sc/3n7ZAgZREWHT.

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 1 month ago

    Hi @ihereira

    Here’s the screenshot of the Logs https://prnt.sc/DXT9dDfMwrmt and the syntax error is this on line 38 https://prnt.sc/DzHdjbUlj9cn. How can we fix this?

    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 2 months ago

    Hi @margaretwporg We already removed any custom coding we had.

    Also this is the status report

    
### WordPress Environment ###

WordPress address (URL): https://www.kinowear.com
Site address (URL): https://www.kinowear.com
WC Version: 6.3.1
REST API Version: ✔ 6.3.1
WC Blocks Version: ✔ 6.9.0
Action Scheduler Version: ✔ 3.4.0
WC Admin Version: ✔ 3.2.1
Log Directory Writable: ✔
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.53 (Unix) OpenSSL/1.0.2g
PHP Version: 7.4.28
PHP Post Max Size: 1 GB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.7.33-0ubuntu0.16.04.1-log
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp_
Total Database Size: 523.71MB
Database Data Size: 496.48MB
Database Index Size: 27.23MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 4.52MB + Index: 3.48MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 7.52MB + Index: 0.42MB + Engine InnoDB
wp_acmefb_answers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_ahm_assets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_asset_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ahm_download_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_social_conns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ahm_user_download_counts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_blc_instances: Data: 2.52MB + Index: 0.63MB + Engine InnoDB
wp_blc_links: Data: 8.52MB + Index: 0.66MB + Engine InnoDB
wp_blc_synch: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_cerber_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_sets: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_cerber_uss: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.60MB + Index: 0.33MB + Engine MyISAM
wp_comments: Data: 1.74MB + Index: 0.31MB + Engine MyISAM
wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_edd_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_headway_elements: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_headway_leafs: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wp_headway_options: Data: 0.56MB + Index: 0.00MB + Engine MyISAM
wp_ks_giveaways_contestant: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_ks_giveaways_entry: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_ks_giveaways_winner: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_litespeed_avatar: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
wp_litespeed_url: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_nxs_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_om_leads: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_assets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_launchfunnels: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_launchfunnels_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_layout_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_pb_products: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_post_layouts: Data: 22.64MB + Index: 0.01MB + Engine MyISAM
wp_optimizepress_predefined_layouts: Data: 0.90MB + Index: 0.00MB + Engine MyISAM
wp_optimizepress_presets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 11.38MB + Index: 0.01MB + Engine MyISAM
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_popdom_ab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_popdom_campaigns: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_popdom_mailing: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 152.96MB + Index: 5.06MB + Engine MyISAM
wp_posts: Data: 255.87MB + Index: 0.94MB + Engine MyISAM
wp_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_prli_clicks: Data: 0.09MB + Index: 0.23MB + Engine InnoDB
wp_prli_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_prli_links: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
wp_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pty_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pty_imps: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pty_popups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pty_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_analytics_objects: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wp_rank_math_internal_links: Data: 1.52MB + Index: 0.34MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ratings: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_scarcitypro: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_seo_title_tag_category: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_seo_title_tag_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_seo_title_tag_url: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_tcb_api_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tcm_email_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tcm_logs: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_td_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_td_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.16MB + Index: 0.22MB + Engine MyISAM
wp_term_relationships: Data: 0.21MB + Index: 0.42MB + Engine MyISAM
wp_term_taxonomy: Data: 0.17MB + Index: 0.27MB + Engine MyISAM
wp_tf_polls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tf_polls_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tf_polls_responseoptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tf_polls_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tge_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tge_questions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tla_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tla_rss_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tqb_event_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tqb_results: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tqb_results_links: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_tqb_tests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tqb_tests_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tqb_users: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_tqb_user_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tqb_variations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_contacts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_contact_download: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_event_log: Data: 17.55MB + Index: 11.03MB + Engine InnoDB
wp_tve_leads_form_summary: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_tve_leads_form_variations: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
wp_tve_leads_group_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_saved_group_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_split_test: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_split_test_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_ult_designs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_ult_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_ult_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_ult_event_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_ult_settings_campaign: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_ult_settings_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_votes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_votes_comments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_votes_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_om: 1
attachment: 2987
bsf-sidebar: 1
clickfunnels: 1
customize_changeset: 42
custom_css: 4
dc_contactme: 6
download: 2
edd_log: 427
edd_payment: 87
elementor_library: 11
gfw_event: 2
gfw_report: 6
is_search_form: 1
ks_giveaway: 1
leadpages_post: 2
nav_menu_item: 29
oembed_cache: 11
omapi: 8
optin: 6
page: 132
post: 368
product: 4
revision: 7067
rmp_menu: 1
saswp: 2
shop_coupon: 1
shop_order: 55
slide: 2
spt_shortcodes: 2
spt_testimonial: 3
spt_testimonial_form: 1
tcb_content_template: 4
tcb_lightbox: 5
tqb_quiz: 1
tve_form_type: 5
tve_lead_1c_signup: 1
tve_lead_2s_lightbox: 3
tve_lead_group: 3
tve_lead_shortcode: 8
tve_notifications: 1
tve_ult_campaign: 1
wooframework: 388
wpcf7_contact_form: 1
wpdmpro: 1
wpforms: 2
wpseo_crawl_issue: 483
wpzoom: 2
_tcb_form_settings: 12

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (30) ###

Ivory Search: by Ivory Search – 5.4.4
Astra Pro: by Brainstorm Force – 3.6.6
Astra Widgets: by Brainstorm Force – 1.2.9
Autocomplete WooCommerce Orders: by QuadLayers – 1.5.0
Broken Link Checker: by WPMU DEV – 1.11.16
CDN Enabler: by KeyCDN – 2.0.4
Classic Editor: by WordPress Contributors – 1.6.2
Classic Widgets: by WordPress Contributors – 0.3
Contact Form 7: by Takayuki Miyoshi – 5.5.6
Elementor: by Elementor.com – 3.5.6
Redirection: by John Godley – 5.2.3
Rank Math SEO: by Rank Math – 1.0.84
Sidebar Manager: by Brainstorm Force – 1.1.7
Skyboot Custom Script: by skybootstrap – 1.0.4
Smart Recent Posts Widget: by Idenovasi – 1.0.2
Table of Contents Plus: by Michael Tran – 2106
Thrive Comments: by <a href="https://thrivethemes.com">Thrive Themes</a> – 2.5
Thrive Leads: by <a href="https://thrivethemes.com">Thrive Themes</a> – 3.5
Thrive Product Manager: by Thrive Themes – 1.2.7
Thrive Quiz Builder: by <a href="https://thrivethemes.com">Thrive Themes</a> – 3.5
Thrive Architect: by <a href="http://www.thrivethemes.com">Thrive Themes</a> – 3.7
Ultimate Addons for Gutenberg: by Brainstorm Force – 1.25.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.11

WooCommerce Stripe Gateway: by WooCommerce – 6.3.0
WooCommerce Menu Cart: by WP Overnight – 2.10.4
WooCommerce PayPal Payments: by WooCommerce – 1.7.1
WooCommerce: by Automattic – 6.3.1
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.9.6
WP Meteor: by Aleksandr Guidrevitch – 2.3.10
WPForms Lite: by WPForms – 1.7.3

### Inactive Plugins (30) ###

Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.5
Async JavaScript: by Frank Goossens (futtta) – 2.21.08.31
Autoclear Autoptimize Cache: by Theme Surgeons – 2.1.1
Autoptimize: by Frank Goossens (futtta) – 2.9.5.1
Download Manager: by W3 Eden
Inc. – 3.2.39

Easy Digital Downloads: by Easy Digital Downloads – 2.11.5
Easy Digital Downloads - Stripe Pro Payment Gateway: by Sandhills Development
LLC – 2.8.7

Envato Market: by Envato – 2.0.0
Fast Velocity Minify: by Raul Peixoto – 3.2.6
Folders: by Premio – 2.7.5
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.4.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.4.0
LiteSpeed Cache: by LiteSpeed Technologies – 4.5.0.1
Mashshare Share Buttons: by René Hermenau – 3.8.1
NitroPack: by NitroPack LLC – 1.5.9
OptimizePress: by OptimizePress – 2.5.7
Real Testimonials: by ShapedPlugin – 2.5.2
Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.94
ShareThis: by <a href="http://www.sharethis.com">The ShareThis Team</a> – 7.8
ShortPixel Image Optimizer: by ShortPixel – 4.22.8
Smush: by WPMU DEV – 3.9.5
Starter Templates: by Brainstorm Force – 3.1.7
Thrive Ultimatum: by <a href="https://thrivethemes.com">Thrive Themes</a> – 3.5
W3 Total Cache: by BoldGrid – 2.2.1
WebP Converter for Media: by Mateusz Gbiorczyk – 4.2.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooThemes Helper: by WooThemes – 1.4.1 – Network enabled
WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.77
WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.4
Yoast SEO Premium: by Team Yoast – 4.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

p3-profiler.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #16401 - /shop/
Cart: #16402 - /cart/
Checkout: #16403 - /checkout-2/
My account: #16404 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Astra Child
Version: 1.0.0
Author URL: http://wpastra.com/about/
Child Theme: ✔
Parent Theme Name: Astra
Parent Theme Version: 3.7.9
Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
WooCommerce Support: ✔

### Templates ###

Overrides: astra-child/woocommerce/archive-product.php
astra-child/woocommerce/auth/footer.php
astra-child/woocommerce/auth/form-grant-access.php
astra-child/woocommerce/auth/form-login.php
astra-child/woocommerce/auth/header.php
astra-child/woocommerce/cart/cart-empty.php
astra-child/woocommerce/cart/cart-item-data.php
astra-child/woocommerce/cart/cart-shipping.php
astra-child/woocommerce/cart/cart-totals.php
astra-child/woocommerce/cart/cart.php
astra-child/woocommerce/cart/cross-sells.php
astra-child/woocommerce/cart/mini-cart.php
astra-child/woocommerce/cart/proceed-to-checkout-button.php
astra-child/woocommerce/cart/shipping-calculator.php
astra-child/woocommerce/checkout/cart-errors.php
astra-child/woocommerce/checkout/form-billing.php
astra-child/woocommerce/checkout/form-checkout.php
astra-child/woocommerce/checkout/form-coupon.php
astra-child/woocommerce/checkout/form-login.php
astra-child/woocommerce/checkout/form-pay.php
astra-child/woocommerce/checkout/form-shipping.php
astra-child/woocommerce/checkout/order-receipt.php
astra-child/woocommerce/checkout/payment-method.php
astra-child/woocommerce/checkout/payment.php
astra-child/woocommerce/checkout/review-order.php
astra-child/woocommerce/checkout/terms.php
astra-child/woocommerce/checkout/thankyou.php
astra-child/woocommerce/content-product-cat.php
astra-child/woocommerce/content-product.php
astra-child/woocommerce/content-single-product.php
astra-child/woocommerce/content-widget-price-filter.php
astra-child/woocommerce/content-widget-product.php
astra-child/woocommerce/content-widget-reviews.php
astra-child/woocommerce/emails/admin-cancelled-order.php
astra-child/woocommerce/emails/admin-failed-order.php
astra-child/woocommerce/emails/admin-new-order.php
astra-child/woocommerce/emails/customer-completed-order.php
astra-child/woocommerce/emails/customer-invoice.php
astra-child/woocommerce/emails/customer-new-account.php
astra-child/woocommerce/emails/customer-note.php
astra-child/woocommerce/emails/customer-on-hold-order.php
astra-child/woocommerce/emails/customer-processing-order.php
astra-child/woocommerce/emails/customer-refunded-order.php
astra-child/woocommerce/emails/customer-reset-password.php
astra-child/woocommerce/emails/email-addresses.php
astra-child/woocommerce/emails/email-customer-details.php
astra-child/woocommerce/emails/email-downloads.php
astra-child/woocommerce/emails/email-footer.php
astra-child/woocommerce/emails/email-header.php
astra-child/woocommerce/emails/email-order-details.php
astra-child/woocommerce/emails/email-order-items.php
astra-child/woocommerce/emails/email-styles.php
astra-child/woocommerce/emails/plain/admin-cancelled-order.php
astra-child/woocommerce/emails/plain/admin-failed-order.php
astra-child/woocommerce/emails/plain/admin-new-order.php
astra-child/woocommerce/emails/plain/customer-completed-order.php
astra-child/woocommerce/emails/plain/customer-invoice.php
astra-child/woocommerce/emails/plain/customer-new-account.php
astra-child/woocommerce/emails/plain/customer-note.php
astra-child/woocommerce/emails/plain/customer-on-hold-order.php
astra-child/woocommerce/emails/plain/customer-processing-order.php
astra-child/woocommerce/emails/plain/customer-refunded-order.php
astra-child/woocommerce/emails/plain/customer-reset-password.php
astra-child/woocommerce/emails/plain/email-addresses.php
astra-child/woocommerce/emails/plain/email-customer-details.php
astra-child/woocommerce/emails/plain/email-downloads.php
astra-child/woocommerce/emails/plain/email-order-details.php
astra-child/woocommerce/emails/plain/email-order-items.php
astra-child/woocommerce/global/breadcrumb.php
astra-child/woocommerce/global/form-login.php
astra-child/woocommerce/global/quantity-input.php
astra-child/woocommerce/global/sidebar.php
astra-child/woocommerce/global/wrapper-end.php
astra-child/woocommerce/global/wrapper-start.php
astra-child/woocommerce/loop/add-to-cart.php
astra-child/woocommerce/loop/loop-end.php
astra-child/woocommerce/loop/loop-start.php
astra-child/woocommerce/loop/no-products-found.php
astra-child/woocommerce/loop/orderby.php
astra-child/woocommerce/loop/pagination.php
astra-child/woocommerce/loop/price.php
astra-child/woocommerce/loop/rating.php
astra-child/woocommerce/loop/result-count.php
astra-child/woocommerce/loop/sale-flash.php
astra-child/woocommerce/myaccount/dashboard.php
astra-child/woocommerce/myaccount/downloads.php
astra-child/woocommerce/myaccount/form-add-payment-method.php
astra-child/woocommerce/myaccount/form-edit-account.php
astra-child/woocommerce/myaccount/form-edit-address.php
astra-child/woocommerce/myaccount/form-login.php
astra-child/woocommerce/myaccount/form-lost-password.php
astra-child/woocommerce/myaccount/form-reset-password.php
astra-child/woocommerce/myaccount/lost-password-confirmation.php
astra-child/woocommerce/myaccount/my-account.php
astra-child/woocommerce/myaccount/my-address.php
astra-child/woocommerce/myaccount/my-downloads.php
astra-child/woocommerce/myaccount/my-orders.php
astra-child/woocommerce/myaccount/navigation.php
astra-child/woocommerce/myaccount/orders.php
astra-child/woocommerce/myaccount/payment-methods.php
astra-child/woocommerce/myaccount/view-order.php
astra-child/woocommerce/notices/error.php
astra-child/woocommerce/notices/notice.php
astra-child/woocommerce/notices/success.php
astra-child/woocommerce/order/form-tracking.php
astra-child/woocommerce/order/order-again.php
astra-child/woocommerce/order/order-details-customer.php
astra-child/woocommerce/order/order-details-item.php
astra-child/woocommerce/order/order-details.php
astra-child/woocommerce/order/order-downloads.php
astra-child/woocommerce/order/tracking.php
astra-child/woocommerce/product-searchform.php
astra-child/woocommerce/single-product/add-to-cart/external.php
astra-child/woocommerce/single-product/add-to-cart/grouped.php
astra-child/woocommerce/single-product/add-to-cart/simple.php
astra-child/woocommerce/single-product/add-to-cart/variable.php
astra-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
astra-child/woocommerce/single-product/add-to-cart/variation.php
astra-child/woocommerce/single-product/meta.php
astra-child/woocommerce/single-product/photoswipe.php
astra-child/woocommerce/single-product/price.php
astra-child/woocommerce/single-product/product-attributes.php
astra-child/woocommerce/single-product/product-image.php
astra-child/woocommerce/single-product/product-thumbnails.php
astra-child/woocommerce/single-product/rating.php
astra-child/woocommerce/single-product/related.php
astra-child/woocommerce/single-product/review-meta.php
astra-child/woocommerce/single-product/review-rating.php
astra-child/woocommerce/single-product/review.php
astra-child/woocommerce/single-product/sale-flash.php
astra-child/woocommerce/single-product/share.php
astra-child/woocommerce/single-product/short-description.php
astra-child/woocommerce/single-product/stock.php
astra-child/woocommerce/single-product/tabs/additional-information.php
astra-child/woocommerce/single-product/tabs/description.php
astra-child/woocommerce/single-product/tabs/tabs.php
astra-child/woocommerce/single-product/title.php
astra-child/woocommerce/single-product/up-sells.php
astra-child/woocommerce/single-product-reviews.php
astra-child/woocommerce/single-product.php
astra-child/woocommerce/taxonomy-product-cat.php
astra-child/woocommerce/taxonomy-product-tag.php

### WooCommerce PayPal Payments ###

Onboarded: –
Shop country code: US
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ✔

### Action Scheduler ###

Complete: 217
Oldest: 2022-03-09 07:45:16 +0000
Newest: 2022-04-08 08:54:08 +0000

Failed: 1
Oldest: –
Newest: –

Pending: 5
Oldest: -0001-11-30 00:00:00 +0000
Newest: 2022-04-12 11:45:05 +0000

### Status report information ###

Generated at: 2022-04-08 05:08:26 -04:00
    Forum: Plugins
    In reply to: [WooCommerce] Download details Disappeared
    Thread Starter mia1618

    (@mia1618)

    4 years, 2 months ago

    Hi @maykato

    I tried what you suggested but still having the issue I already removed all the site plugins only woocommerce left but the download details don’t appear. It only displays the download headers like this https://prnt.sc/OZdrG5CfflGP.
    I’m really not sure what’s causing the issue

    • This reply was modified 4 years, 2 months ago by mia1618.
Viewing 11 replies - 1 through 11 (of 11 total)