microsoftstart

Hi @robhills1985,

Thanks for reaching out. Currently, MSPH does not accept the content older than 365 days for import from the WP plugin, please select content within 365 days to import. We will also improve the interface in the plugin to provide an explicit statement.

Best regards,

Microsoft Start Partner Hub Team

Dear @mdotk ,

Thank you for reaching out to us regarding the recent automatic disconnect issue you experienced with the Microsoft Start Partner Hub. We apologize for any inconvenience caused.

We want to assure you that the disconnect incident was due to an unexpected issue that has now been resolved, and you should be able to connect your brand without any further interruptions. Please be assured that we strive to provide a persistent connect experience for our valued partners, and this incident was an unexpected occurrence.

In the future, if you require timely assistance or encounter any challenges, we recommend visiting the Microsoft Start Partner Hub (MSPH) directly to contact our support team. The MSPH serves as a dedicated channel for partners to seek help, ensuring that we can promptly address any concerns you may have.

Thank you for your understanding and patience throughout this incident. We value your partnership and remain committed to delivering a seamless experience for all our valued partners.

Best regards,

Microsoft Start Partner Hub Team

Hi @airul ,

Thank you very much for being interested in joining Microsoft Start. Currently, the program is not yet available in Indonesia. We would be more than happy to introduce to you once it rolls out in the market.

-Microsoft Start Partner Hub Team

Hi @guiadeti ,

Sorry for not having returned any information to you for so long time. We have escalate your requirement to Microsoft Start Partner Hub Support Team. If you don’t receive reply within 5 business days, could you please provide information e.g., your website URL, country directly to our support so that we can better troubleshooting for your specific issues? Our support can be reached at [email protected] .

-Microsoft Start Partner Hub Team

Hi @dorf ,

Thank you very much for your feedback! We would like to understand more about the situation you mentioned here to provide you timely support. We found you have successfully published content to Microsoft Start Partner Hub via “Publish by editor” mode. We believe you can continue to use this mode. If you have further questions, could you please provide more information e.g., your website URL, brand name through our support so that we can better troubleshooting for your specific issues? Our support can be reached at [email protected] or “Contact us” in Microsoft Start Partner Hub.

-Microsoft Start Partner Hub Team

Hi @gastronom151 ,

Thank you for your feedback. We have carefully looked into this issue and found it is mainly because several additional columns were added by various plugins, including a status column from MS Start Plugin. Too many columns in the table made the displaying information squeezed like you have seen. To mitigate this issue, you may try to zoom your window of the WordPress, or try to adjust the columns with long content.

-Microsoft Start Partner Hub Team

Hi @alexhlr ,

Thank you for the feedback!

To provide auto suggestion ability for candidate locations, we embed an iframe here as a location selector. There’s a transient issue during the period you reported that the site was unavailable, and it was recovered soon. Sorry for the inconvenience, and we’ll keep monitoring to keep a high availability for the embeds.

-Microsoft Start Partner Hub Team