mikekrispy
Forum Replies Created
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Hi @iqonicdesign
Yes I will definitely do that.I seem to have one additional problem as I test this out. Any graph that I try to add an 11th (or higher) Data Element I get the same problem (“No Data Available”).
Any graph with 10 or fewer Data Elements functions as normal.
Hi @budspaces
After my plugin updated to 1.6.3 and I cleared my browser data/cookies it appears everything functions like normal again. Not sure if you’ve seen the same thing, but worth a try.Hi @iqonicdesign
The plugin is now updated to 1.6.3 and I cleared browser data as per your suggestion and the plugin appears to be functioning 100% normal now. Thanks for your continued support!@iqonicdesign Thank you for the response and continued support.
I tested Graphina on a completely new page and the plugin seems to work as intended. I can add and subtract Data Elements and everything is fine.
I have hundreds of existing page and graphs, can you think of anything I can do with these as recreating them is not really an option.
Thanks again
@sukhoon2 No solution yet. I’ve started the process of rolling back certain plugins to previous versions (to when I know everything was working) but no luck yet. It’s a very large part of the website I’m working on, and it doesn’t seem like I’ll be getting much help here so I’ve started to research other graphing/charting options. If I do figure something out I’ll be sure to circle back here.
I know this thread has been marked ‘Resolved’ (maybe that’s an automated thing after a few days), but the issue is certainly not resolved.
Hello @budspaces, I have the exact same issue and provided screenshots and videos as well.
I see your thread like mine (a couple below this one) were marked “Resolved” however it is not resolved at all for me. If you make any progress can you message back here? I will do the same.
Thank you!
Hello @iqonicdesign
Here is a video of me attempting to modify a Graphina graph by adding another Data Element. Four already exist, I am attempting to add a 5th. It also happens if I attempt to reduce the quantity as well. Basically, any modification of ‘Data Elements’ causes all data to be erased on any graph.
All plugins and WordPress elements are up to date.
Hi iqonicdesign, plugin version is 1.6.1
To clarify, below are screenshots of before and after trying to add a Data Element (any time I manually enter a new number OR use the toggle to increase/decrease the value)
BEFORE: https://mobilitymenu.org/wp-content/uploads/2021/12/Graphina-BEFORE.jpg
AFTER: https://mobilitymenu.org/wp-content/uploads/2021/12/Graphina-AFTER.jpg