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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter mindfulloz

    (@mindfulloz)

    You legend. Thank you!

    Thread Starter mindfulloz

    (@mindfulloz)

    Hi @thup90

    Thanks for your reply.

    We backed up the site, created a cloned site and removed all plug ins and the issue still persisted.

    It looks like it could be the theme so we have contacted the theme owners. However, I can’t quite get my head around how we would get around this when our theme is present all through our site! How could we replace it with a storefront theme at this point?

    Thank You!

    Thread Starter mindfulloz

    (@mindfulloz)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://mindfultravelco.com
    Site address (URL): https://mindfultravelco.com
    WC Version: 4.4.1
    REST API Version: ✔ 1.0.15
    WC Blocks Version: ✔ 3.3.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.4.0
    Log Directory Writable: ✔
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.9
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.72.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
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    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
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    WC Database Prefix: wp_erck4x_
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    br_product_filter: 2
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    ### Security ###
    
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    Hide errors from visitors: ✔
    
    ### Active Plugins (28) ###
    
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    Checkout: #6663 - /checkout/
    My account: ❌ Page not set
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    Version: 1.0.0
    Author URL: http://example.com
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    Complete: 95
    Oldest: 2020-08-03 16:46:00 +1000
    Newest: 2020-09-03 14:19:50 +1000
    
    Pending: 1
    Oldest: 2020-09-04 14:19:50 +1000
    Newest: 2020-09-04 14:19:50 +1000
    
    
    Thread Starter mindfulloz

    (@mindfulloz)

    It’s Australia that I am trying to save but it won’t save and keeps defaulting back to that country in the screenshot

    Thread Starter mindfulloz

    (@mindfulloz)

    Oh thanks!
    here is a screenshot of the location of where I am unable to save the correct country:
    https://snipboard.io/uDXJ0E.jpg
    When I try and change this country to Australia it will not save

    Thread Starter mindfulloz

    (@mindfulloz)

    Hey AW,

    Thanks for this! I can confirm that the plug in is WooCommerce Stripe. I have had to deactivate it for now until this is fixed as is causing an issue on the site. I can send you the error message I’m getting if this helps.

    here is a screenshot of the location of where I am unable to save the correct country:
    https://snipboard.io/uDXJ0E.jpg

    Thread Starter mindfulloz

    (@mindfulloz)

    Could you give me an email or email me? I cant see space for screenshot here 🙂

    Thread Starter mindfulloz

    (@mindfulloz)

    Thanks for your reply. I just checked and I think it’s actually be the Stripe plug in…

    Hi robert, how did you get around this? I am having the same issue but when I try to change my country it doesn’t save it and goes back to the default!
    help 🙂

Viewing 9 replies - 1 through 9 (of 9 total)