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Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter mkipg

    (@mkipg)

    I have created a user as requested

    Thread Starter mkipg

    (@mkipg)

    Done, I have sent you everything

    Thread Starter mkipg

    (@mkipg)

    Unfortunately it does not work. It freezes the whole website. The error is:
    There has been a critical error on your website.
    Either by putting the code at the end of the file or by inserting it inside function shopkeeper_enqueue_styles()
    I tried to put it in the chid and main theme, always the same error.

    http://smoothitalia.com/error.jpg

    Thread Starter mkipg

    (@mkipg)

    Any news?

    Thread Starter mkipg

    (@mkipg)

    This is the developer log on Stripe Dashboard

    http://smoothitalia.com/stripe-log-error.jpg

    Thread Starter mkipg

    (@mkipg)

    Thread Starter mkipg

    (@mkipg)

    Same problem also with the TwentyTwenty theme

    Thread Starter mkipg

    (@mkipg)

    31/08/20, 18:23:23
    Indirizzo IP
    79.53.185.3 (dal server all’indirizzo 52.38.100.200)
    Versione
    2019-12-03
    Origine
    Dashboard — [email protected]
    Correlato a
    dispute — xxxxxxxxxxxxxxxxxxx
    payment_intent — xxxxxxxxxxxxxxxxxxxxxx
    Idempotenza
    Chiave — xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Origine
    https://dashboard.stripe.com/
    Parametri query richiesta
    Nessun parametro query
    Corpo POST richiesta
    {
      “evidence”: {
        “booking”: null,
        “cancellation_policy”: null,
        “credit_voucher”: null,
        “customer_communication”: null,
        “customer_signature”: null,
        “event_details”: null,
        “government_order”: null,
        “duplicate_charge_documentation”: null,
        “duplicate_charge_id”: null,
        “product_description”: “T-shirt “,
        “receipt”: null,
        “refund_policy”: null,
        “service_documentation”: null,
        “shipping_address”: “Via I Maggio 4\nArgelato, BO, 40050, IT”,
        “shipping_documentation”: null,
        “shipping_tracking_number”: “JD014600007942626770”,
        “terms_disclosure”: null,
        “uncategorized_file”: null
      },
      “submit”: “false”
    }
    Corpo risposta
    {
      “id”: “du_1HKekqAwTjLII7wPYXPBSLvs”,
      “object”: “dispute”,
      “amount”: 58700,
      “balance_transaction”: “txn_1HKeq3AwTjLII7wPUHXo8dhG”,
      “balance_transactions”: [
        {
          “id”: “txn_1HKeq3AwTjLII7wPUHXo8dhG”,
          “object”: “balance_transaction”,
          “amount”: -58700,
          “available_on”: 1598510639,
          “balance_type”: null,
          “created”: 1598510639,
          “currency”: “eur”,
          “description”: “Chargeback withdrawal for ch_1H0359AwTjLII7wPEBufb5kq”,
          “exchange_rate”: null,
          “fee”: 1500,
          “fee_details”: [
            {
              “amount”: 1500,
              “application”: null,
              “currency”: “eur”,
              “description”: “Dispute fee”,
              “type”: “stripe_fee”
            }
          ],
          “net”: -60200,
          “reporting_category”: “dispute”,
          “source”: “du_1HKekqAwTjLII7wPYXPBSLvs”,
          “status”: “available”,
          “type”: “adjustment”
        }
      ],
      “case_details”: {
        “customer_name”: null,
        “note”: null
      },
      “charge”: “ch_1H0359AwTjLII7wPEBufb5kq”,
      “created”: 1598510316,
      “currency”: “eur”,
      “dispute_protection_result”: {
        “is_covered”: false,
        “protected_dispute_fee_amount”: null,
        “protected_dispute_fee_currency”: null,
        “reason_not_covered”: “not_new_checkout”
      },
      “evidence”: {
        “access_activity_log”: null,
        “billing_address”: “xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx”,
        “cancellation_policy”: null,
        “cancellation_policy_disclosure”: null,
        “cancellation_rebuttal”: null,
        “customer_communication”: null,
        “customer_email_address”: “[email protected]”,
        “customer_name”: “Ajub Melloni”,
        “customer_purchase_ip”: “93.34.113.144”,
        “customer_signature”: null,
        “duplicate_charge_documentation”: null,
        “duplicate_charge_explanation”: null,
        “duplicate_charge_id”: null,
        “product_description”: “T-shirt “,
        “receipt”: “file_1HKelSAwTjLII7wP0tJcApsS”,
        “refund_policy”: null,
        “refund_policy_disclosure”: null,
        “refund_refusal_explanation”: null,
        “service_date”: null,
        “service_documentation”: null,
        “shipping_address”: “xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx”,
        “shipping_carrier”: null,
        “shipping_date”: null,
        “shipping_documentation”: null,
        “shipping_tracking_number”: “xxxxxxxxxxxxxxx”,
        “uncategorized_file”: null,
        “uncategorized_text”: null
      },
      “evidence_details”: {
        “due_by”: 1602028799,
        “has_evidence”: true,
        “past_due”: false,
        “submission_count”: 0,
        “submission_limit”: 1
      },
      “evidence_submitted_at”: [
      ],
      “funds_fully_reversed”: false,
      “is_charge_refundable”: false,
      “livemode”: true,
      “metadata”: {
      },
      “payment_intent”: “xxxxxxxxxxx”,
      “reason”: “fraudulent”,
      “status”: “needs_response”
    }

    Thread Starter mkipg

    (@mkipg)

    Hi, i just checked the api keys and they are correct, i can’t change to the default theme. 

    I send you also the error log file

    Please advise.

    Thanks!

    Hi, I’m using your plugin, version 1.04, but I can’t find the ean data inside the db through Pypmyadmin. Where is it exactly? Thanks

Viewing 11 replies - 1 through 11 (of 11 total)