Brian Meyer

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Forum: Plugins
    In reply to: [Gravity Forms Highrise CRM] Unable to Add New CRM Feed
    Thread Starter Brian Meyer

    (@monopine)

    12 years, 11 months ago

    Ben, you were correct – it turns out my first admin key was not the administrators.

    It’s a little annoying that that’s not readily obvious within Highrise itself.

    I was able to configure a table and successfully submitted an entry.

    Thank you!

    Forum: Plugins
    In reply to: [Gravity Forms Highrise CRM] Unable to Add New CRM Feed
    Thread Starter Brian Meyer

    (@monopine)

    12 years, 11 months ago

    Thanks Ben,

    Added the new code. Output is here: https://dl.dropboxusercontent.com/u/24032898/output.html

    At the bottom of the source I’m getting:

    `<!– Only administrators can perform this action. –><br />
    <b>Fatal error</b>: Uncaught exception ‘Exception’ with message ‘Access denied to Groups resource’ in /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/inc/HighriseAPI.php:138
    Stack trace:
    #0 /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/inc/HighriseAPI.php(172): HighriseAPI->checkForErrors(‘Groups’)
    #1 /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/gravity-forms-highrise-crm.php(674): HighriseAPI->getGroups()
    #2 /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/gravity-forms-highrise-crm.php(271): GFHighriseCRM::edit_page(‘0’)
    #3 [internal function]: GFHighriseCRM::highrise_page(”)
    #4 /home/content/13/6829913/html/wp-includes/plugin.php(406): call_user_func_array(Array, Array)
    #5 /home/content/13/6829913/html/wp-admin/admin.php(151): do_action(‘forms_page_gf_h…’)
    #6 {main}
    thrown in <b>/home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/inc/HighriseAPI.php</b> on line <b>138</b><br />`

    which corresponds to: the checkForErrors protected function. Line 138 is:

    case 403:
	throw new Exception("Access denied to $type resource");
	break;

    Error appears locally and on a hosted install.

    Forum: Plugins
    In reply to: [Gravity Forms Highrise CRM] Unable to Add New CRM Feed
    Thread Starter Brian Meyer

    (@monopine)

    12 years, 11 months ago

    Ben,

    I verified my localhost server has OpenSSL enabled, but frankly, I don’t really understand SSL. Anyway, this is the output from localhost/phpinfo.php

    OpenSSL support – enabled
    OpenSSL Library Version – OpenSSL 0.9.8l 5 Nov 2009
    OpenSSL Header Version – OpenSSL 0.9.8l 5 Nov 2009

    OpenSSL support in the hosted environment is a bit unclear. I’ve tried installing the Highrise CRM plugin on instances on Bluehost and on GoDaddy (Shared Linux Deluxe Hosting). I don’t expect you to tell me if they support OpenSSL, but just referencing them since they’re so ubiquitous.

    As an FYI, re: GoDaddy OpenSSL support in Linux Deluxe Shared Hosting. GoDaddy states the following:

    While certain aspects of OpenSSL are available on our Web Hosting plans, such as decoding CSRs and examining key files, OpenSSL cannot be used to create CSRs or install SSL Certificates on our Web Hosting. Depending on your needs of the application, you may be able to continue using the Web Hosting.

    The sourcedump from GoDaddy and BlueHost are located here:
    GoDaddy: https://dl.dropboxusercontent.com/u/24032898/godaddy-sample.html
    BlueHost: https://dl.dropboxusercontent.com/u/24032898/blue-host-sample.html

    I noticed the GoDaddy instance has the following fatal error in the source:

    <b>Fatal error</b>:  Uncaught exception 'Exception' with message 'Access denied to Groups resource' in /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/inc/HighriseAPI.php:138
Stack trace:
#0 /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/inc/HighriseAPI.php(171): HighriseAPI->checkForErrors('Groups')
#1 /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/gravity-forms-highrise-crm.php(674): HighriseAPI->getGroups()
#2 /home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/gravity-forms-highrise-crm.php(271): GFHighriseCRM::edit_page('0')
#3 [internal function]: GFHighriseCRM::highrise_page('')
#4 /home/content/13/6829913/html/wp-includes/plugin.php(406): call_user_func_array(Array, Array)
#5 /home/content/13/6829913/html/wp-admin/admin.php(151): do_action('forms_page_gf_h...')
#6 {main}
  thrown in <b>/home/content/13/6829913/html/wp-content/plugins/gravity-forms-highrise-crm/inc/HighriseAPI.php</b> on line <b>138</b><br />

    Thanks!
    Brian

    Forum: Plugins
    In reply to: [Gravity Forms Highrise CRM] Unable to Add New CRM Feed
    Thread Starter Brian Meyer

    (@monopine)

    12 years, 12 months ago

    Thanks for the response,

    No SelectForm(listId, formID) in the source. There is one instance of SelectForm:
    <select id=”gf_highrise_crm_form” name=”gf_highrise_crm_form” onchange=”SelectForm(jQuery(‘#gf_highrise_crm_type’).val(), jQuery(this).val());”>

    A complete dump of the source is here:
    https://dl.dropboxusercontent.com/u/24032898/source.html

Viewing 4 replies - 1 through 4 (of 4 total)