morellispa

I’ve already checked for conflicts between plugins, and the problem keep being there even if all the plugins are switched off but wordpress plugin.

No fatal errors

System report:

WordPress Environment

WordPress address (URL): https://www.morellispa.com
Site address (URL): https://www.morellispa.com
WC Version: 7.2.2
REST API Version: ✔</img> 7.2.2
WC Blocks Version: ✔</img> 8.9.2
Action Scheduler Version: ✔</img> 3.4.0
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔</img>
Language: it_IT
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.12
PHP Post Max Size: 25 MB
PHP Time Limit: 180
PHP Max Input Vars: 5000
cURL Version: 7.76.1
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.6.51-91.0-log
Max Upload Size: 25 MB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

Database

WC Database Version: 7.2.1
WC Database Prefix: af4s_
Dimensione totale database: 119.47MB
Dimensione dati database: 105.55MB
Dimensione indice database: 13.92MB
af4s_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
af4s_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
af4s_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
af4s_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
af4s_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
af4s_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
af4s_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
af4s_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
af4s_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
af4s_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
af4s_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
af4s_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
af4s_actionscheduler_actions: Dati: 0.17MB + indice: 0.08MB + motore MyISAM
af4s_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_actionscheduler_logs: Dati: 0.11MB + indice: 0.08MB + motore MyISAM
af4s_aioseo_cache: Dati: 0.24MB + indice: 0.10MB + motore MyISAM
af4s_aioseo_notifications: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_aioseo_posts: Dati: 0.95MB + indice: 0.08MB + motore MyISAM
af4s_aws_cache: Dati: 37.30MB + indice: 0.00MB + motore MyISAM
af4s_aws_index: Dati: 3.65MB + indice: 5.12MB + motore MyISAM
af4s_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
af4s_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
af4s_db7_forms: Dati: 0.15MB + indice: 0.01MB + motore MyISAM
af4s_depicter_documents: Dati: 2.92MB + indice: 0.01MB + motore MyISAM
af4s_depicter_options: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_e_events: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_gde_profiles: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_gde_secure: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_layerslider: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
af4s_layerslider_drafts: Dati: 0.57MB + indice: 0.00MB + motore MyISAM
af4s_layerslider_revisions: Dati: 12.52MB + indice: 0.00MB + motore InnoDB
af4s_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
af4s_mclean_refs: Dati: 0.20MB + indice: 0.04MB + motore MyISAM
af4s_mclean_scan: Dati: 0.07MB + indice: 0.02MB + motore MyISAM
af4s_newsletter: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
af4s_newsletter_emails: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_newsletter_sent: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_newsletter_stats: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
af4s_newsletter_user_logs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_options: Dati: 7.36MB + indice: 0.17MB + motore InnoDB
af4s_postmeta: Dati: 20.48MB + indice: 5.97MB + motore InnoDB
af4s_posts: Dati: 12.38MB + indice: 0.53MB + motore InnoDB
af4s_revslider_css: Dati: 0.13MB + indice: 0.00MB + motore InnoDB
af4s_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_revslider_sliders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_revslider_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_revslider_static_slides: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_termmeta: Dati: 0.08MB + indice: 0.06MB + motore InnoDB
af4s_terms: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
af4s_term_relationships: Dati: 0.11MB + indice: 0.06MB + motore InnoDB
af4s_term_taxonomy: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
af4s_tm_taskmeta: Dati: 1.48MB + indice: 0.04MB + motore MyISAM
af4s_tm_tasks: Dati: 0.15MB + indice: 0.03MB + motore MyISAM
af4s_top_ten: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_top_ten_daily: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_usermeta: Dati: 0.09MB + indice: 0.03MB + motore InnoDB
af4s_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
af4s_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore MyISAM
af4s_wc_admin_note_actions: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
af4s_wc_category_lookup: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
af4s_wc_customer_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_order_product_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_order_stats: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_product_attributes_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_product_download_directories: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_wc_product_meta_lookup: Dati: 0.03MB + indice: 0.04MB + motore MyISAM
af4s_wc_rate_limits: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_admin_notices: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_circles: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_image_overlays: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_maps: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_nominatim_geocode_cache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_wpgmza_point_labels: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_polygon: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_polylines: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpgmza_rectangles: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_wpmailsmtp_debug_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
af4s_wpmailsmtp_tasks_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
af4s_yoast_indexable: Dati: 1.96MB + indice: 0.51MB + motore MyISAM
af4s_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.07MB + motore MyISAM
af4s_yoast_migrations: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_yoast_primary_term: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
af4s_yoast_seo_links: Dati: 0.13MB + indice: 0.04MB + motore MyISAM
af4s_yoast_seo_meta: Dati: 0.02MB + indice: 0.02MB + motore MyISAM

Post Type Counts

amn_smtp: 2
attachment: 2414
catablog-gallery: 2
catablog-items: 3
cspm_post_type: 1
custom_css: 1
elementor_library: 2
elementor-hf: 1
nav_menu_item: 9
oembed_cache: 1
page: 35
portfolio: 3
post: 22
product: 549
revision: 269
sede: 9
shopengine-template: 8
template: 1
vc_grid_item: 3
wp_global_styles: 1
wpcf7_contact_form: 11

Security

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

Active Plugins (30)

Adminimize: by Frank Bültge – 1.11.9
Advanced Woo Search: by ILLID – 2.69
Akismet Anti-Spam: by Automattic – 5.0.2
Aruba HiSpeed Cache: by Aruba.it – 1.2.3
Autoptimize: by Frank Goossens (futtta) – 3.1.4
BackWPup: by Inpsyde GmbH – 4.0.0
Void Contact Form 7 Widget For Elementor Page Builder: by voidCoders – 2.2
Contact Form 7: by Takayuki Miyoshi – 5.7.1
Contact Form CFDB7: by Arshid – 1.2.6.5
Custom Post Type UI: by WebDevStudios – 1.13.4
Default featured image: by Jan Willem Oostendorp – 1.7.2.1
Depicter: by Averta – 1.5.2
Disable Comments: by WPDeveloper – 2.4.2
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Dynamic Visibility for Elementor: by Dynamic.ooo – 5.0.2
Elementor: by Elementor.com – 3.9.2
Force Regenerate Thumbnails: by Exactly WWW – 2.1.1
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.13

Image Widget: by The Events Calendar – 4.4.8
iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more: by iubenda – 3.4.0
PDF Embedder: by WP PDF Embedder Team – 4.6.4
PowerPack Lite for Elementor: by IdeaBox Creations – 2.7.1
reSmush.it Image Optimizer: by reSmush.it – 0.4.11
UpdraftPlus - Backup/Ripristino: by UpdraftPlus.Com
DavidAnderson – 1.22.24

WooCommerce Custom Product Addons (Free): by Acowebs – 2.7.1
WooCommerce: by Automattic – 7.2.2
WP Google Fonts: by Noah Kagan – 3.1.5
WP Mail SMTP: by WPForms – 3.7.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.10

YITH WooCommerce Catalog Mode: by YITH – 2.17.0

Inactive Plugins (0)

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Settings

API Enabled: ✔</img>
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: ❌</img> La visibilità della pagina dovrebbe essere pubblica
Carrello: ❌</img> La visibilità della pagina dovrebbe essere pubblica
Cassa: ❌</img> La visibilità della pagina dovrebbe essere pubblica
Il mio account: ❌</img> La visibilità della pagina dovrebbe essere pubblica
Termini e condizioni: ❌</img> La pagina non è impostata

Theme

Name: Betheme
Version: 26.6.6
Author URL: https://muffingroup.com/
Child Theme: ❌</img> – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ✔</img>

Templates

Archive Template: Il tuo tema ha il file woocommerce.php
non potrai sovrascrivere il template personalizzato woocommerce/archive-product.php poichè woocommerce.php ha priorità su archive-product.php. Questo serve a prevenire problemi di visualizzazione.

Overrides: betheme/woocommerce/archive-product.php
betheme/woocommerce/cart/cart-totals.php
betheme/woocommerce/cart/cart.php
betheme/woocommerce/cart/cross-sells.php
betheme/woocommerce/cart/mini-cart.php
betheme/woocommerce/checkout/form-checkout.php
betheme/woocommerce/content-product.php
betheme/woocommerce/content-single-product.php
betheme/woocommerce/loop/loop-end.php
betheme/woocommerce/loop/loop-start.php
betheme/woocommerce/loop/no-products-found.php
betheme/woocommerce/loop/pagination.php
betheme/woocommerce/myaccount/downloads.php
betheme/woocommerce/notices/error.php
betheme/woocommerce/notices/success.php
betheme/woocommerce/single-product/add-to-cart/external.php
betheme/woocommerce/single-product/meta.php
betheme/woocommerce/single-product/product-image.php
betheme/woocommerce/single-product/product-thumbnails.php
betheme/woocommerce/single-product/related.php
betheme/woocommerce/single-product/sale-flash.php
betheme/woocommerce/single-product/tabs/description.php
betheme/woocommerce/single-product/tabs/tabs.php
betheme/woocommerce/single-product/title.php
betheme/woocommerce/single-product/up-sells.php
betheme/woocommerce/single-product-reviews.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔</img> Next scheduled: 2022-12-23 15:32:20 +01:00
Options: ✔</img>
Notes: 108
Onboarding: completed

Action Scheduler

Operazione annullata: 1
Oldest: 2022-12-22 14:20:58 +0100
Newest: 2022-12-22 14:20:58 +0100

Completato: 91
Oldest: 2022-12-09 08:48:54 +0100
Newest: 2022-12-23 11:22:02 +0100

In attesa: 1
Oldest: 2022-12-23 12:01:17 +0100
Newest: 2022-12-23 12:01:17 +0100

Status report information

Generated at: 2022-12-23 11:33:15 +01:00
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I’ve downloaded back your plugin and the backups are still there but when i try to recover the last one this is the log of the failing:

0000.004 () Opened log file at time: Thu, 29 Sep 2022 13:51:09 +0000 on https://www.morellispa.com
0000.005 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.22.23 WP: 6.0.2 PHP: 7.2.34 (fpm-fcgi, Linux webxc242s02.ad.aruba.it 3.10.0-1160.31.1.el7.x86_64 #1 SMP Thu Jun 10 13:32:12 UTC 2021 x86_64) MySQL: 5.6.51-91.0-log (max packet size=67108864) WPLANG: it_IT Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 16.4M | 4M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: Y LANG: en_US.utf8 ZipArchive::addFile: Y
0000.005 () Free space on disk containing Updraft's temporary directory: 967096.5 MB
0000.289 () Restore setup, now closing connection and starting restore over AJAX.
0000.004 () Opened log file at time: Thu, 29 Sep 2022 13:51:11 +0000 on https://www.morellispa.com
0000.005 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.22.23 WP: 6.0.2 PHP: 7.2.34 (fpm-fcgi, Linux webxc242s02.ad.aruba.it 3.10.0-1160.31.1.el7.x86_64 #1 SMP Thu Jun 10 13:32:12 UTC 2021 x86_64) MySQL: 5.6.51-91.0-log (max packet size=67108864) WPLANG: it_IT Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 15.6M | 2M) multisite: N openssl: OpenSSL 1.0.2k  26 Jan 2017 mcrypt: Y LANG: en_US.utf8 ZipArchive::addFile: Y
0000.005 () Free space on disk containing Updraft's temporary directory: 967096.2 MB
0000.018 () Ensuring WP_Filesystem is setup for a restore
0000.021 () WP_Filesystem is setup and ready for a restore
0000.026 () Restore job started. Entities to restore: plugins, themes, uploads, others, db. Restore options: {"include_unspecified_tables":false,"tables_to_restore":["af4s_options","af4s_users","af4s_usermeta","af4s_actionscheduler_actions","af4s_actionscheduler_claims","af4s_actionscheduler_groups","af4s_actionscheduler_logs","af4s_commentmeta","af4s_comments","af4s_links","af4s_postmeta","af4s_posts","af4s_term_relationships","af4s_term_taxonomy","af4s_termmeta","af4s_terms","af4s_wc_category_lookup","af4s_wc_product_meta_lookup","af4s_wc_reserved_stock","af4s_wc_tax_rate_classes","af4s_woocommerce_order_itemmeta","af4s_woocommerce_payment_tokenmeta","af4s_db7_forms","af4s_depicter_documents","af4s_depicter_options","af4s_e_events","af4s_gde_profiles","af4s_gde_secure","af4s_layerslider","af4s_layerslider_drafts","af4s_layerslider_revisions","af4s_mclean_refs","af4s_mclean_scan","af4s_newsletter","af4s_newsletter_emails","af4s_newsletter_sent","af4s_newsletter_stats","af4s_newsletter_user_logs","af4s_revslider_css","af4s_revslider_layer_animations","af4s_revslider_navigations","af4s_revslider_sliders","af4s_revslider_slides","af4s_revslider_static_slides","af4s_wc_admin_note_actions","af4s_wc_admin_notes","af4s_wc_customer_lookup","af4s_wc_download_log","af4s_wc_order_coupon_lookup","af4s_wc_order_product_lookup","af4s_wc_order_stats","af4s_wc_order_tax_lookup","af4s_wc_product_attributes_lookup","af4s_wc_product_download_directories","af4s_wc_rate_limits","af4s_wc_webhooks","af4s_woocommerce_api_keys","af4s_woocommerce_attribute_taxonomies","af4s_woocommerce_downloadable_product_permissions","af4s_woocommerce_log","af4s_woocommerce_order_items","af4s_woocommerce_payment_tokens","af4s_woocommerce_sessions","af4s_woocommerce_shipping_zone_locations","af4s_woocommerce_shipping_zone_methods","af4s_woocommerce_shipping_zones","af4s_woocommerce_tax_rate_locations","af4s_woocommerce_tax_rates","af4s_wpgmza","af4s_wpgmza_admin_notices","af4s_wpgmza_circles","af4s_wpgmza_image_overlays","af4s_wpgmza_maps","af4s_wpgmza_nominatim_geocode_cache","af4s_wpgmza_point_labels","af4s_wpgmza_polygon","af4s_wpgmza_polylines","af4s_wpgmza_rectangles","af4s_wpmailsmtp_debug_events","af4s_wpmailsmtp_tasks_meta","af4s_yoast_indexable","af4s_yoast_indexable_hierarchy","af4s_yoast_migrations","af4s_yoast_primary_term","af4s_yoast_seo_links","af4s_yoast_seo_meta"],"tables_to_skip":[],"updraft_encryptionphrase":"","updraft_restorer_wpcore_includewpconfig":false,"updraft_incremental_restore_point":-1}
0000.038 () Error message: Esistono cartelle non rimossi dopo un precedente ripristino (si prega di utilizzare il pulsante "Elimina vecchie Cartelle" per eliminarle prima di provare di nuovo): /web/htdocs/www.morellispa.com/home/wp-content/updraft/plugins-old
0000.041 () Restore failed...
0000.041 () Error message: Esistono cartelle non rimossi dopo un precedente ripristino (si prega di utilizzare il pulsante "Elimina vecchie Cartelle" per eliminarle prima di provare di nuovo): /web/htdocs/www.morellispa.com/home/wp-content/updraft/plugins-old
0000.041 () Restore failed

Thanks.

https://snipboard.io/F3V8NY.jpg –> this is the right way of viewing the page
https://snipboard.io/Z7jl4R.jpg –> this is what happens

The problem wasn’t WooCommerce I discovered but shopengine