mranla
Forum Replies Created
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Hi @voltronik ,
That’s great. Thank you very much.Best regards,
AndreasHi @voltronik ,
We have solved the issue on our part by changing the file at
plugins\bnfw\includes\overrides.php//$wpdb->update( $wpdb->users, array( ‘user_activation_key’ => $hashed ), array( ‘user_login’ => $user->user_login ) );
$key_saved = wp_update_user(
array(
‘ID’ => $user->ID,
‘user_activation_key’ => $hashed,
)
);Is this something you can take a look at and maybe make an update to the plugin? 🙂
Best regards,
AndreasHI @voltronik ,
I have talked with our hosting provider and the problem is not from them.
They have tried several things to replicate the issue and fix it, but could only replicate the issue, but couldn’t fix it. They did everything related to caching and server-side stuff.
Best regards,
AndreasHi @voltronik ,
Is there a chance you can check out these 2 links and maybe check if hashing is a problem?
https://ww.wp.xz.cn/support/topic/password-reset-invalid-key-2/
https://stackoverflow.com/questions/53905184/wordpress-reset-password-always-invalid-keyBest regards,
AndreasHI @voltronik ,
Is there a way I can see the password reset URL being generated by WordPress and your plugin so that I can see if the URL is actually being stored in the database correct, so I can exclude that issue?
Best regards,
AndreasHi @voltronik ,
I do believe the problem is with the hosting provider I am using that might cache specific pages so the key is not working. I will try what you suggest here too.
I do appreciate the time you spent helping me.
Wish you a good day! 🙂
Best regards,
AndreasHi @voltronik ,
Thanks for helping me with this issue btw.
But it didn’t work. The URL is identical to the URL generated by WordPress and only the key is invalid. There must be a problem with saving the specific key generated by BNFW in the database or something. Because the only thing different is the key.
There is the same amount of characters in each key but the actual key is just invalid.
Best regards,
AndreasHi @voltronik ,
Here is the setup i currently have:
Settings:
I hope this helps, everything i boxed out is only information regarding my klient and contains no shortcodes and/or custom code, so the problem is not in here.
Best regards,
AndreasHi @voltronik ,
Is it a screenshot of the actual mail i am getting or the “Notification” -> Message Body you are looking for?
Best regards,
AndreasHi @voltronik ,
I tried enabling another theme and removed all of the plugins except BNFW and the problem is still here. “Key invalid” and when i receive the password url from WordPress, the key is valid.
Best regards,
Andreas