mrizzo

@artur Bobinski I’ve been going back and forth with them. They checked to make sure there weren’t any access or data-transfer restrictions put in place, which there weren’t. I eventually gave them login access to WordPress to try to reproduce the bug. I created a temporary administrator account, and at the time when I created it, uploading with that temp account still produced the same error. However, several hours later when the hosting company tried uploading an image with the temp account, it worked. I just tried with the regular administrative account, and the error seems to have been resolved.

So what happened in the several hours between when I had last tried using the wordpress uploader and when the hosting company tried their test? I did do some more work on the site including uploading images via FTP and then using the freshly-installed plugin “Add From Server” which, in their own words, “[allows] the Media Manager to add files from the webservers filesystem.” I’m not sure if this somehow changed any faulty permissions or some error with the server resolved itself.

wp-config.php is pretty bare. Here is an abridged version:

define('DB_CHARSET', 'utf8');

define('DB_COLLATE', '');

define('WPLANG', '');

define('WP_DEBUG', false);

if ( !defined('ABSPATH') )
    define('ABSPATH', dirname(__FILE__) . '/');

require_once(ABSPATH . 'wp-settings.php');

Ya I’ve checked ownership and even changed the permissions on wp-content/uploads/ and subdirectories to 777, but the same problem still occurs.